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Rank 1: Guest
Posts: 12
Registered: ‎09-01-2013

Re: yup voice calls and text message but i dont know why i ca...

what i said before is i used three phones to text to 40127 but its all the same,,sending error

Message 21 of 35 (29,650 Views)
Posts: 15,939
Topics: 204
Thanks: 5,849
Solutions: 624
Registered: ‎01-01-2009

Re: yup voice calls and text message but i dont know why i ca...

I've just tested it and it works.

 

You are a Vodafone customer aren't you? - please answer about contract and PAYG and if the phone was new or second hand.

Jeffkinn_Sig.png

Message 22 of 35 (29,645 Views)
Rank 1: Guest
Posts: 12
Registered: ‎09-01-2013

Re: yup voice calls and text message but i dont know why i ca...

yes i am a vodafone user,,im not on a contract,,i buy it second hand from ebay and its was restored when it was arrived

Message 23 of 35 (29,642 Views)
Moderator (Retired) Lee
Moderator (Retired)
Posts: 19,284
Registered: ‎27-10-2008

Re: yup voice calls and text message but i dont know why i ca...

Hi there ponti28,

 

I've read through the thread since your first post and you've had some great help from jeffkin.

 

Can you confirm if you've been able to synchronise the device to iTunes yet?

 

Cheers,

 

LeeH

Message 24 of 35 (29,619 Views)
Rank 1: Guest
Posts: 12
Registered: ‎09-01-2013

yup but still the same,,

yup but still the same,,

Message 25 of 35 (29,617 Views)
Moderator (Retired)
Posts: 6,841
Registered: ‎07-10-2008

Re: yup but still the same,,

Hi ponti28, 

 

We'll need to look into this and see what's going on.

 

I've sent you a PM with instructions on how to contact the team, follow these and we'll be in touch as soon as we can

 

You can find your PM inbox here


Paul

 

 

Message 26 of 35 (29,599 Views)
Rank 1: Guest
Posts: 1
Registered: ‎24-03-2014

Re: Apple iPhone 4 - you are not subscribed to a data service what do i do?

Carnt subscribe to a data service.....?.
Message 27 of 35 (25,852 Views)
Moderator (Retired)
Posts: 7,505
Registered: ‎03-05-2012

Re: Apple iPhone 4 - you are not subscribed to a data service what do i do?

Hi SharonAuld,

 

Have you been able to access the internet before with your phone?

 

If not, sync your phone with iTunes to make sure you’ve got the latest carrier settings.

 

If this doesn’t help, we’ll need to check your account.

 

See how to get in touch with us here.

 

Cheers,

 

Andy

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 28 of 35 (25,848 Views)
Rank 6: Frequent Poster
Posts: 148
Registered: ‎22-02-2011

Re: You are not subscribed to a mobile data service - iPhone 4

I am having the exact same problem. It will only work through wifi.

I had an iPhone 5 on PayG and today received an iPhone 6 ..I put my nano sim from my iPhone 5 into my new iPhone 6. The phone works fine apart from on my mobile data. I do have data included in my freedom freebie which has not yet been used but still receive this message.
If my post has helped you, please click on the thumbs up button
Message 29 of 35 (23,576 Views)
Rank 1: Guest
Posts: 1
Registered: ‎26-03-2015

Re: You are not subscribed to a mobile data service - iPhone 4

How do u sort it
Message 30 of 35 (22,603 Views)
Posts: 3,143
Topics: 14
Thanks: 70
Solutions: 40
Registered: ‎26-06-2014

Re: You are not subscribed to a mobile data service - iPhone 4

Hi @Dale1994x

 

Welcome to the eForum.

 

So we can check the data package is on your account correctly, get in touch with our Live help team.

 

Thanks,

 

Laura

Message 31 of 35 (22,512 Views)
Rank 1: Guest
Posts: 2
Registered: ‎06-10-2015

Re: You are not subscribed to a mobile data service - iPhone 4

I have the same issue with my iPhone 5.  Just taken out a sim only deal with Vodafone, having moved from EE and brought my number with me.

 

On WIFI I can connect to the internet fine and use my apps online but otherwise on just 3G I get the error when going into my mailbox for example "Could not activate mobile data network" followed by "You are not subscribed to a mobile data service".

 

I have text "WEB" to 40127 but it just come up with a (!) Not Delivered message next to the text message. 

 

Calls do seem to work fine.  Can anybody help resolve this, my unlimited data test drive is somewhat of a none starter!

Message 32 of 35 (17,774 Views)
Rank 1: Guest
Posts: 2
Registered: ‎06-10-2015

Re: You are not subscribed to a mobile data service - iPhone 4

Just an update.  So the morning after I posted the above I checked my phone and it works!

 

I received two messages overnight telling me I had switched off international calls and adult content, I then turned off my wifi and went online and it just worked.

 

I guess yesterday the SIM was still becoming active given it was a new contract but I did take the contract out on Sunday lunchtime and it is now Wednesday morning so taken approx. 3 days to port my old number and get all my services. 

 

Hope this update is helpful to anyone having similar issues. Smiley Very Happy

Message 33 of 35 (17,696 Views)
Rank 1: Guest
Posts: 1
Registered: ‎05-07-2016

Re: You are not subscribed to a mobile data service - iPhone 4

Hi I got same problem and I've tried texting that number and I'm all updated but doesn't work and I am in sim and I used to be able to use 3g
Message 34 of 35 (9,433 Views)
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Rank 1: Guest
Posts: 1
Registered: ‎12-02-2017

Re: You are not subscribed to a mobile data service - iPhone 4

Sorry I have 500MB but is not letting me is them
Message 35 of 35 (2,648 Views)
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