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cant make phone calls! iphone 5

NatashaRogerson
3: Seeker
3: Seeker

I upgraded to ios 8 last week and ever since I have not been able to make any phone calls! I have tried to call landlines and mobiles and when I press the call button absolutely nothing happens. It's kind of important for me to be able to use my phone as I'm a single mum. I have checked coverage and maintenance and there are no problems with either. Is it down to the software update or is it a problem with my phone? I can still get incoming calls from landlines but don't know about mobiles.

1 REPLY 1

Phil
Community Manager (Retired)
Community Manager (Retired)

Hi NatashaRogerson, 

 

We're not aware of any issues with iOS 8.  Please try the steps in our Network Troubleshooting thread.

 

If you are still experiencing the issue having completed these steps, post the template with your answers here and I'll have a member of the team get back to you ASAP.

Thanks


Phil