iPhone 5 and 4g

[ChrisBUK]

Hi

I just upgraded online to a sim only deal, 20 gig, £20 a month.

I also noticed its only 4G and then i realised i have a iPhone 5 (not c or s)

Panic set in as i wondered if this is compatible.

I phoned Vodafone Customer services and they said this is fine with no problems and it is compatible.

So panic over, but then i googled it and found it isnt, although this post reply was a few years old

So is this handset compatible or not?

[63johnw]

Hi, the iPhone 5 is not compatible with Vodafone4G, only the later models.

[BandOfBrothers]

Hi

Im sorry but No it won't work on the 4G spectrum Vodafone Uk uses. 

The 5s will. 

[63johnw]

You will still have access to Vodafone 3G and 2G.

[ChrisBUK]

Sigh ok... so why be told incorrect information over the phone?

I mentioned the fact it was a "plain" iPhone 5, not C or S several times.

Was even told " a friend has an iphone 5 and it works on 4g"

But still the new SIM deal is 50% less than my current monthly bill, so at least the phone will still be usable and cheaper?

[63johnw]

Yeah, will still work OK.

I think the 5 is compatible with some other networks 4G.

[BandOfBrothers]

It'll work on ee. 

I can only assume the agent looked at a Spec sheet which shows it as 4G compatible but didn't realise it only works in certain spectrums. I sold my 5 and bought a 5s a while ago because of the same reason. 

[ChrisBUK]

Ok fine.. thanks for the help

I'll stick with it for 12 months and wait for the iPhone 7 to come out in September

thanks again

[BandOfBrothers]

No worries. 

[ChrisBUK]

In fact I've just noticed the new tariff and 20 gig data usage tracker already seem to be showing up in my account, so do i even need to bother switching SIM's?

I guess not if it wont work in this current handset