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iPhone 5 mobile data network issues

gordybt
4: Newbie

I have an iPhone 5 on pay monthly. Since 17th September I have been getting the message Could not activate mobile data network. I would be grateful if somebody could please explain why this has suddenly started to happen after 2 years of no issues. I have reported this to my local store and they have corrected the settings and I have even had the sim changed, but this error is still occuring and nobody seems to have any idea as to why this is happening. It is now starting to get extremely frustrating. Thank you

1 REPLY 1

Retired-Ian_
Moderator (Retired)
Moderator (Retired)

Hi gordybt,

 

This is very unusual to see.

 

So that we can look into this further, take a look here for how to get in touch.


We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact Us page.

 

Thanks,

 

Ian