iPhone 4 and 4S

[Sally]

Your Vodafone shop rep could not help me today so suggested I seek help from experts. Bought iphone at w/end and can't get access to my emails. My email account is with talktalk and we have wifi at home. We have spent hours at w/end searching web for solution..have tried to put O2 in outgoing mail server etc etc. PLEASE HELP! THANKS.

Sally

[redpages]

Hi,

Have you tried the walkthrough on the TalkTalk website?

TalkTalk email set up for iPhone

If it still doesn't work then it's worth narrowing down if it's a problem with the iPhone itself or the email account. Worth trying to set up the same email account on a desktop (e.g. within Outlook) to see if it works successfully. This can go some way to narrowing down if it's a problem at TalkTalk's end

Desktop email set up

If that fails what error message do you get on the phone while attempting to send emails?

[angusnichols]

Hi

I tried this but Setp 12 says thefollowing:

Select the smtp server for your iPhone network provider.
Note: If your provider is not in the list you will need to add it. To find out how to do this, contact your iPhone network provider.

Vodafone dont seem to have a SMTP server like other providers.

[Andy]

Hi angusnichols,

I've noticed we're already dealing with your query on this thread here. So that we don't duplicate information, and response we give will be on the linked thread.

Thanks

Andy

Moderator