iPhone 4 and 4S

[Alex_L]

So I have had my iphone 4 since launch day on pay monthly including the wifi from BT. However, since then i've managed to use it a grand total of half a dozen times despite living in central london.

Can someone help me out with the following:

1. Is there any reason the Wifi login is case sensitive for login names?

2. Is it correct that I have to log in to every wifi hotspot for every session?

3. Is there anyway to distinguish between public openzones and business openzones (which seem to be outside the BT wifi offering...) apart from getting rejected when trying to log in?

Finally, why can it not be setup as o2 have managed with the cloud, which was seemingly based on the mobile number and no log on required, giving a seamless experience versus the vodafone and BT approach which is frankly a nigthmare.

[Wayne]

Hi Alex_L and welcome to the eForum

Thanks for your post here. I'm sorry that you are having problems with this.

I'm not sure why the username is case sensitive but I would imagine it would be for added security.

You do have to log in each time. We have raised this before to get clarification but unfortunately this cannot be changed.

You can find out where all the official hotspots are by following the below link

BT Openzone Hotspots

Please let me know if you have any more questions and we'll be happy to help you further

Thanks

Wayne

eForum Team

[Alex_L]

Thanks for the reply

I can understand the password being case sensitive, but to have the username case sensitive seems ridiculous. If this is the case, is it possible to change the wifi username and password to something simpler (and quicker to enter.....)?

I don't understand why logging in is required each and every time for a wifi service is that is measured by volume of data used and not the time connected. This is a major inconvenience and for me renders the BT wifi unusable, and means i'm going to have spend extra money to buy an alternative solution. 

In terms of the BT hotspots, my complaint is not with locating BT openzone (the roaming iphone wifi finders accomplishes that), but more that there is no way to distinguish between the BT openzone public hotspots that vodafone allow access to and the BT openzone business ones that they do not, beyond logging in and getting rejected.