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14-10-2011 08:43 PM
Business CS Hours ?
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According to this page
the hours are as follows
"All our lines are open from 8am-9pm, Monday to Friday (9am-6pm, Saturday and Sunday). We sometimes monitor calls to help improve our service."
Except they are NOT just tried and they are closed - for the weekend
Just want to cancel now - so many lies , misdirection, selective back patting that my company isnt willing to put up with
19-10-2011 04:11 PM
Re: Business CS Hours ?
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03-09-2012 03:45 PM
Re: Business CS Hours ?
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I completely agree, I want to cancel. So many things have gone wrong and I've only ever got through to very unhelpful people, and that's when I can get through at all. The hours all over the site are lies. See attachment for proof of this. Hours on the BUSINESS contact us page even say open until 8. But they close before I even finish work. There's no time I can contact unless I use my lunch hour. Weekends should be a default.
04-09-2012 01:27 PM
Re: Business CS Hours ?
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Hi emyem89
Thank you for your post and a very warm welcome to the eForum.
I am sorry you feel this way and would love to turn this around, please can you let me know a little about your query.
So we can get in touch or connect you with the right team please follow the Private Message I have sent to you, once we have your response either myself or one of the team will be in touch as soon as we can.
You can find your PM inbox here.
Many Thanks
DaveCD
eForum Team






