iPhone 4 and 4S

[RonaldKunibert]

Hi all,

I've seen different reports on the 3G speeds to be expected on the iPhone 4, so I wanted to find out:

1. What the estimated 3G download and upload speeds are on Vodafone on the iPhone 4 if full bars?
2. How do Vodafone recommend I test my speed?
3. Are there any ways of troubleshooting speeds at either my end or the network end?

When running various speed test applications on my iPhone 4, the maximum download speed I have achieved (when in an area of full bars of signal), has been about 0.6Mbps, which I think is very slow. I was expected to see around 1-3Mbps.

I am considering restoring my phone from scratch as the signal seems to be jumping all over the place - it will jump from no bars at all to full 3G bars and then to Edge, with no correlation between these and the browser is actually able to download or not. Its a bit of a mess really so I'm going to try a full reset and restore tonight.

P.S. I never hold it touching the dreaded bad signal area on the bottom left of the phone so I don't think this is due to that problem but it may be of course.

Any help/tips/input greatly appreciated.

Thanks

[James5566]

Hi all,

I've seen different reports on the 3G speeds to be expected on the iPhone 4, so I wanted to find out:

1. What the estimated 3G download and upload speeds are on Vodafone on the iPhone 4 if full bars?
2. How do Vodafone recommend I test my speed?
3. Are there any ways of troubleshooting speeds at either my end or the network end?

When running various speed test applications on my iPhone 4, the maximum download speed I have achieved (when in an area of full bars of signal), has been about 0.6Mbps, which I think is very slow. I was expected to see around 1-3Mbps.

I am considering restoring my phone from scratch as the signal seems to be jumping all over the place - it will jump from no bars at all to full 3G bars and then to Edge, with no correlation between these and the browser is actually able to download or not. Its a bit of a mess really so I'm going to try a full reset and restore tonight.

P.S. I never hold it touching the dreaded bad signal area on the bottom left of the phone so I don't think this is due to that problem but it may be of course.

Any help/tips/input greatly appreciated.

Thanks

Here's what I get from Vodafone in Gloucester in the City Centre area.

[RonaldKunibert]

Here's what I get from Vodafone in Gloucester in the City Centre area.

Oh my god that is nuts. I'm trying to figure out why in the centre of London all I can get is 400Kbps when the phone is lying on a table!!! What is going on??

[James5566]

I thought London would be quite good for speed. I was in London the other day and did a download test on Putney bridge and I got about 4Mbps down. Even when I was at Wimbledon in the middle of thousands of people (who were ALL using their phones) I still managed to ger over 1.5Mbps down.

I actually managed to watch Murrays match on TVCatchup during Nadals game

[RonaldKunibert]

Here's what I get from Vodafone in Gloucester in the City Centre area.

James, please could you confirm what internet settings you have currently in your iPhone (Settings > General > Network > Mobile Data Network)?

Thanks

[James5566]

James, please could you confirm what internet settings you have currently in your iPhone (Settings > General > Network > Mobile Data Network)?

Thanks

Here's a screenshot of my current Internet settings.

[Jon_V]

Hi all,

I've seen different reports on the 3G speeds to be expected on the iPhone 4, so I wanted to find out:

1. What the estimated 3G download and upload speeds are on Vodafone on the iPhone 4 if full bars?
2. How do Vodafone recommend I test my speed?
3. Are there any ways of troubleshooting speeds at either my end or the network end?

Hi RonaldK,

Your download and upload speed on the mobile network is determined by the type of masts we have in your location, rather than the number of bars of signal you see on your handset. The signal strength bars denote stability of service, but should not impact your download speeds unless you have less than three bars of 3G showing (as this then represents an unstable connection).

A standard 3G site is capable of around 600kbps maximum download speed. In more built-up areas, we operate HSDPA cell sites, which offer either 1.8Mb/s, 3.6Mb/s, or 7.2Mb/s speeds. We will soon be rolling out even faster speeds to urban areas, and continuing to push our High Speed sites further out into the less populated areas wherever we can

If you post your full postcode, we can tell you exactly what speed of site is serving your area, to give you an indication of the maximum speed you can expect. It should be noted, however, that this is the absolutely maximum possible speed. Factors such as number of other customers connected to the same cell, and congestion come into play, especially during peak hours (between 8am and 8pm), so your mileage may vary

I trust this helps.

Jon

eForum Team

[RonaldKunibert]

Hi RonaldK,

Your download and upload speed on the mobile network is determined by the type of masts we have in your location, rather than the number of bars of signal you see on your handset. The signal strength bars denote stability of service, but should not impact your download speeds unless you have less than three bars of 3G showing (as this then represents an unstable connection).

A standard 3G site is capable of around 600kbps maximum download speed. In more built-up areas, we operate HSDPA cell sites, which offer either 1.8Mb/s, 3.6Mb/s, or 7.2Mb/s speeds. We will soon be rolling out even faster speeds to urban areas, and continuing to push our High Speed sites further out into the less populated areas wherever we can

If you post your full postcode, we can tell you exactly what speed of site is serving your area, to give you an indication of the maximum speed you can expect. It should be noted, however, that this is the absolutely maximum possible speed. Factors such as number of other customers connected to the same cell, and congestion come into play, especially during peak hours (between 8am and 8pm), so your mileage may vary

I trust this helps.

Jon

eForum Team

Hi Jon,

That's useful information thanks. Please could you advise me on the following two postcodes:

EC2M 1NH
SW11 1LN

At the SW11 postcode, indoors, I have sat my iPhone 4 on a table next to an iPhone 3G on O2 and done a speed test on both - mine comes up at about 400Kbps (sometimes lower) and the 3G comes up consistently around 2Mbps. Both right next to each other. Would you say this difference is purely down to Vodafone's network? If so obviously I am disappointed as I moved from O2, but otherwise there would have to be an issue with the phone or my setup? I've tried both the wap.vodafone.co.uk and internet APN settings which both yield the same results, I've done a full reset and setup of phone as new, and I've gone into a Vodafone shop and had a new SIM card installed.

Looking forward to your assistance Jon. (P.S. good to see official Vodafone reps helping customer on a forum!)

Cheers

[garyuk]

Hi all,

I've seen different reports on the 3G speeds to be expected on the iPhone 4, so I wanted to find out:

1. What the estimated 3G download and upload speeds are on Vodafone on the iPhone 4 if full bars?
2. How do Vodafone recommend I test my speed?
3. Are there any ways of troubleshooting speeds at either my end or the network end?

When running various speed test applications on my iPhone 4, the maximum download speed I have achieved (when in an area of full bars of signal), has been about 0.6Mbps, which I think is very slow. I was expected to see around 1-3Mbps.

I am considering restoring my phone from scratch as the signal seems to be jumping all over the place - it will jump from no bars at all to full 3G bars and then to Edge, with no correlation between these and the browser is actually able to download or not. Its a bit of a mess really so I'm going to try a full reset and restore tonight.

P.S. I never hold it touching the dreaded bad signal area on the bottom left of the phone so I don't think this is due to that problem but it may be of course.

Any help/tips/input greatly appreciated.

Thanks

i nearly got 6MB outside birmingham

[garyuk]

Hi all,

I've seen different reports on the 3G speeds to be expected on the iPhone 4, so I wanted to find out:

1. What the estimated 3G download and upload speeds are on Vodafone on the iPhone 4 if full bars?
2. How do Vodafone recommend I test my speed?
3. Are there any ways of troubleshooting speeds at either my end or the network end?

When running various speed test applications on my iPhone 4, the maximum download speed I have achieved (when in an area of full bars of signal), has been about 0.6Mbps, which I think is very slow. I was expected to see around 1-3Mbps.

I am considering restoring my phone from scratch as the signal seems to be jumping all over the place - it will jump from no bars at all to full 3G bars and then to Edge, with no correlation between these and the browser is actually able to download or not. Its a bit of a mess really so I'm going to try a full reset and restore tonight.

P.S. I never hold it touching the dreaded bad signal area on the bottom left of the phone so I don't think this is due to that problem but it may be of course.

Any help/tips/input greatly appreciated.

Thanks

[__alan__]

Hi

I am constantly get slow speeds. Please see the below speedtest. I am in Glasgow G1 1QT.

If someone could provide any feedback that would be great

[Wayne]

Hi

I am constantly get slow speeds. Please see the below speedtest. I am in Glasgow G1 1QT.

If someone could provide any feedback that would be great

Hi ___alan____

Thanks for your post here. I'm sorry to hear that you are having issues with speed in your area

I've just taken a look at your area and can see that you are in an area of good speeds (Up to 7.2 Mb/s) However you are quite a few streets away from the cell site. Can you tell me exactly what sort of speeds you are currently getting? (you screen shot didn't work)

I'm sure we'll be able to get to the bottom of this for you so just let us know

Thanks

Wayne

eForum Team

[DJP10T]

I have an iPhone 4 with a 2 gig internet bundle. The speeds I get are totally unacceptable. I have spent hours on the phone to Vodafone Tech checking settings, upgrading sim card and phone, even had the sim card replaced but to no avail Here is a sample of the speeds and locations My locations and coverage. Speeds from Speedtest.net test site Sandwich CT13 0AS VERY POOR 30 Kbps May bank hol Bay tree PE126JU VERY POOR, PHONED ND COMPLAINED 30 mins on phone to tech, settings updated, sim card updated Market Rasen LN8 3EA May 10-14 no signal whatsoever. Phone signal ok. Saltfleet LN11 7RP VERY POOR 26kbps phoned 14th May told sim faulty after another 40 minutes on the phone, 40 mile round trip to Grimsby to replace, no better. Dartmouth TQ9 7DQ Speed down51kbps up 21 Kbps 28th May Phoned again with no satisfaction Where do I go now or what do I do? Any sensible suggestions? I am on monthly contract for another year :-((

[Lee]

Hi there DJP10T,

Thanks for your post.

The fact that everything you've tried so far would suggest that the handset is at fault considering you've replaced the SIM and the issue is apparent all over the country.

I recommend you check out our Vodafone Repairs thread for more information on what to do next or you could book an appointment with an Apple genius.

Cheers,

Lee