Support:

iPhone 4 and 4S

Search in eForum:
Reply
Champion V
kids
Posts: 2,025
Registered: ‎09-05-2010

Re: How can i unlock the network on my iphone 4


Ma7moud wrote:
hello please check if my iphone unlocked or not

Unlock Code Request Form [#8431359]

please help me :smileysad:
thank u

 

 

Your phone needs to be active on the Vodafone UK network for it to be unlocked. As in your other posts you say that you are in Egypt that will not be possible to do.

 

Also it has to be the person who was the original owner of the phone who requests the unlock.


 

Message 181 of 299 (4,150 Views)
Occasional Poster
Ma7moud
Posts: 14
Registered: ‎13-02-2012

Re: How can i unlock the network on my iphone 4

yes im the original owner of the iphone
and i actived the iphone on vodafone uk when i was in UK
BUT IT ISNOT working on Egypt networks !!!! i dont know why !
so it needs to be unlocked to all world networks

SO

please check if my iphone will b unlocked or not

Unlock Code Request Form [#8431359]

please help me :smileysad:
thank u
Message 182 of 299 (4,146 Views)
Champion V
kids
Posts: 2,025
Registered: ‎09-05-2010

Re: How can i unlock the network on my iphone 4

It is not working because it is locked to Vodafone UK .

 

You will need to get it active again on the UK network to unlock it. Do you have a friend who can take it to the UK for you and stick a PAYG sim card in it to get it back on the network? If so you could then as the original owner of the phone request the unlocking.

 

BTW was it bought from Vodafone on a monthly contract or as a PAYG?

Message 183 of 299 (4,141 Views)
Occasional Poster
Ma7moud
Posts: 14
Registered: ‎13-02-2012

Re: How can i unlock the network on my iphone 4

[ Edited ]
it was bought from Vodafone on a monthly contract
i have no friends ..in UK
i have the original Vodafone UK sim but now im in egypt so it says no service when i put another sim (Vodafone egypt)
i sent request to unlock it hope they can help me
Unlock Code Request Form [#8431359]
please chek it to see if it is unlocked or not !!!
Message 184 of 299 (4,140 Views)
Tech Team
Dave
Posts: 10,022
Registered: ‎28-11-2008

Re: How can i unlock the network on my iphone 4

Hi Ma7moud,

 

The code you have provided is not a valid Network Unlock Request reference number.

 

With an iPhone, you do not need to be in the UK and you won't receive a code to enter - once a request has been completed you just need to connect the handset to iTunes on your PC to download the updated carrier settings. Can you try this for me to see if the unlock has been completed?

 

If not let us know and we'll see what's happening for you. Just follow the instructions in my private message so we can get to your account.

 

You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.


Dave

Message 185 of 299 (4,115 Views)
Occasional Poster
Ma7moud
Posts: 14
Registered: ‎13-02-2012

Re: How can i unlock the network on my iphone 4

My new request is :
Unlock Code Request Form [#8445026]
and when i sent it again it was :
Unlock Code Request Form [#8445032]
and when i connect the iphone with itunes it say that :
"The SIM card inserted in this iPhone does not appear to be supported. Only compatible SIM cards from a supported carrier may be used to activate iPhone .
and i followed the instructions in ur private msg
Please Help Me to unlock my iphone :smileysad:
I cant use it for calls :smileysad:
It like unuseful Ipod
Thank u and waiting ur reply quickly plz

Message 186 of 299 (4,099 Views)
Peer I
cwmparc
Posts: 11
Registered: ‎16-02-2012

Re: How can i unlock the network on my iphone 4

Please can you tell me if the unlock request has been received.

There is confusion due to the fact I asked for an unlock, then the handset was replaced due to a fault.

Now when I request an unlock, I had a message saying that I am only allowed one unlock, technically I have not had any unlock.

The email reference I have is 413078.

Thanks in advance

Adrian
Message 187 of 299 (4,066 Views)
Tech Team
Tech Team
Lee
Posts: 17,230
Registered: ‎27-10-2008

Re: How can i unlock the network on my iphone 4

[ Edited ]

Hey Ma7moud,

 

Many thanks for your post. I've forwarded the details you've provided to the NUC Resolutions Team and will update the thread when I receive more information.

 

Hi cwmparc,

 

Thanks for your query too. The fact you have an email reference would indicate that we've received your email. Do you have a request reference at all so I can chase this up as I have for Ma7moud?

 

Cheers to you both,

 

Lee

Message 188 of 299 (4,048 Views)
Peer I
cwmparc
Posts: 11
Registered: ‎16-02-2012

Re: How can i unlock the network on my iphone 4

No, only the email reference. Sorry

Message 189 of 299 (4,043 Views)
Occasional Poster
Ma7moud
Posts: 14
Registered: ‎13-02-2012

Re: How can i unlock the network on my iphone 4

Thank u for reply
im waiting to unlock my iphone for all networks to make calls
please waiting help :smileysad: :smileysad: :smileysad:
Message 190 of 299 (4,034 Views)
Occasional Poster
Ma7moud
Posts: 14
Registered: ‎13-02-2012

Re: How can i unlock the network on my iphone 4

and i sent request again
Unlock Code Request Form [#8450859]
please help :smileyindifferent:
thank u
Message 191 of 299 (4,029 Views)
Peer I
cwmparc
Posts: 11
Registered: ‎16-02-2012

Re: How can i unlock the network on my iphone 4

[ Edited ]

Please can you check reference 413078 please, as this is getting confusing with different emails saying different things. Thanks

Message 192 of 299 (4,010 Views)
Tech Team
Wayne
Posts: 14,312
Registered: ‎04-08-2008

Re: How can i unlock the network on my iphone 4

Hi Ma7moud,

 

I’ve just replied to your email.

 

Hi cwmparc,

 

I can see that the NUC team have emailed you back yesterday (17th) to inform you that we would not be able to raise another free request as we are only able to give one free unlock per number on the account and this has been used on your old device. A charge of £19.99 would now be needed to unlock your new device.

 

Thanks

 

Wayne

Message 193 of 299 (3,976 Views)
Occasional Poster
Ma7moud
Posts: 14
Registered: ‎13-02-2012

Re: How can i unlock the network on my iphone 4

Dear Wayne i sent new email 2 u please help me to unlock my Iphone and now i cant get SIM of vodafone Uk and i have nobody in Uk now
how can i Get it !!
Im out of uk country and i didnt find it here in egypt
so please help me to unlock my iphone
pleaseeeeeeeeeeeeeee :smileysad:
Message 194 of 299 (3,974 Views)
Champion V
kids
Posts: 2,025
Registered: ‎09-05-2010

Re: How can i unlock the network on my iphone 4


Ma7moud wrote:
Im out of uk country and i didnt find it here in egypt
so please help me to unlock my iphone
pleaseeeeeeeeeeeeeee :smileysad:

You may be better of exploring other ways of having a usable iPhone such as selling the one you have and buying an unlocked one.

 

AS has been explained by a Mod to unlock the phone;   The end user needs to have an active Vodafone SIM card and be in the UK to be able to unlock any handset

Message 195 of 299 (3,969 Views)
Occasional Poster
Ma7moud
Posts: 14
Registered: ‎13-02-2012

Re: How can i unlock the network on my iphone 4

im waiting help !!!!!!!!!!!!!!!!!!!!!!!!!!!! :smileyindifferent:
Message 196 of 299 (3,966 Views)
Tech Team
Dave
Posts: 10,022
Registered: ‎28-11-2008

Re: How can i unlock the network on my iphone 4

Hi Ma7moud,

 

I've responded back to your latest email for you.

 

Dave

Message 197 of 299 (3,928 Views)
Occasional Poster
Ma7moud
Posts: 14
Registered: ‎13-02-2012

Re: How can i unlock the network on my iphone 4

Dear Dave, it is not useful answer :smileyindifferent:
so i understand that i cannot unlock my IPhone in Egypt :smileyindifferent:!!!!!
so u didnt help me :smileysad:
but im asking now > if i have A Vodafone Uk SIM in My country Egypt, Can u unlock my iphone for all networks Here ?
or it is necessary to Be in Uk to unlock it ?
and this will be free or not ??
I cant understand this point :smileyindifferent: !!
Thank You
Hope u help me quickly
Im really in big problem :smileyindifferent:
Message 198 of 299 (3,922 Views)
Champion V
kids
Posts: 2,025
Registered: ‎09-05-2010

Re: How can i unlock the network on my iphone 4

It has been explained above a number of times:

 

The phone cannot be unlocked from Egypt. The phone must be in the UK and have a Vodafone sim card in it and working on the Vodafone network at the time that the unlock is requested for it to be unlocked.

 

A UK Vodafone sim card will not be of any use to you in Egypt. It simply cannot be unlocked if it is out of the UK.

 

In the UK as long as you are the original owner of the phone's conract then it is free,

Message 199 of 299 (3,918 Views)
Mentor III
_365_
Posts: 669
Registered: ‎24-08-2011

Re: How can i unlock the network on my iphone 4

The simple answer is:

As you, AND the phone are not in the UK, they can not unlock it.
Message 200 of 299 (3,918 Views)