iPhone 4 and 4S

[torypops]

Hi all,
This morning my new IP4 arrived and I've activated it via Itunes. The microsim has been activated and the old standard one is now inactive. From what I can see all of the phone's functionality works except I'm getting no 3g signal at all, just the Edge signal is detected. I've previously had a 3g, the wife has the 3gs and where I live there is good 3g coverage.
Is there a known issue where it can take a while for a 3g network to be detected after microsim activation?
TIA,
Pete

[TriKz]

I got the same issue. Maby it will sort itself out if we leave it for a day?

[cyrex]

At least you have signal dude . Mine has 1 bar with the circle not even Edge .

[torypops]

At least you have signal dude . Mine has 1 bar with the circle not even Edge .

Update from my end. Stoopid boy as I am, 3G works fine on this phone. It just so happens that I live in a poor 3G area. I drive a quarter mile away and it picks it up.

[Trev]

Hi torypops

I'm glad to see it's all resolved and your able to get the full benefit from you iPhone 4.

If anyone is unsure about 3G coverage in any location, just add the postcode and I'll check it out for you.

Regards

Trev
eForum Team

[michaelwoods200]

Ive had my iPhone 4 for 2 days and all worked fine until today, 3g dissapeared and now a message pops up saying could not activate mobile data network

[Trev]

Hi michaelwoods200

Firstly welcome to the new look Vodafone eForum.

That's a strange occurence.

Are your other services effected in anyway, voice, text etc?

I'd firstly suggest you switch off and restart your device, and see if this helps. Failing this check your data settings, and ensure they are correct. You can check this by looking at our iPhone help pages.

Let me know if this doesn't resolve your issue, and I'll assist further.

Regards

Trev

eForum Team

[michaelwoods200]

Hi

I've tried all of the above but nothing has changed, its not started to occasionally say no service

[michaelwoods200]

now**

[BenJ · Accepted solution]

Hi michaelwoods200

I've had a look at the network and can see the local site in your area  (674) is currently down.  Engineers are aware and a case has been raised under reference 2150886

I will keep an eye out on this for you.

Thanks
BenJ
eForum Team

[michaelwoods200]

thanks for the info

[michaelwoods200]

Hi

is there any update on this beacause I've just had no service for the last 15 minutes

[Trev]

Hi michaelwoods200

I do not have any further information on this fault at this moment in time.

Our engineers are aware, but there's no ETA for a resolution I can give as yet.

Regards

Trev

eForum Team

[michaelwoods200]

[michaelwoods200]

I'm also getting a message every so often now saying could not activte mobile data network?

[George]

Hi michaelwoods200,

I've just checked the site and can see that the building that houses the site is due to be demolished soon, as such a temporary site is due to be commissioned. I don't have a timescale for resolution, however I'll ensure it's added to the Faults Board the next time it's updated. If you subscribe to the relevant thread then you'll be alerted once it's back up and running.

George

eForum Team

[michaelwoods200]

Shouldn't they of sorted the temPorary one out before they demolish the other, how do you known my local site i havnt given any info out

[DPH]

It's not always possible to just throw a new mast up, if the building had been earmarked for demolition for a while the coverage techies will have been looking into alternatives.  However if the building has been condemned due to fire, flood etc there may have been little/no warning at all. 

On the subject of how the mods knew your local site when you registered you entered your postcode.  Only the administrators on the forum can see it so they use that to ascertain which cell site covers your area.

[michaelwoods200]

3G is back

[michaelwoods200]

Ok it was for 5 minutes