21-05-2012 09:29 PM
22-05-2012 02:28 AM
Tethering is now included on all plans with a data allowance.
I can only assume you were on an old plan that didnt allow tethering as standard. The tethering pack for these old plans was chargable at an additional £5 a month. Note these plans predate the general availability of handset tethering hence it was never a feature needed before.
23-05-2012 03:45 PM
Thank you for your post and it is great to see you.
I am sad to see you feel this way and sorry to see you felt you had to leave as we aim to assist everyone regardless of the query.
Nabs is spot on here and we would have been happy to take a look at the options availab;e and also to check the network for any known issues so we could see if we could improve the speed.
If you have any further queries please do not hesitate to post.
23-05-2012 06:45 PM
i was waiting for my contract to run out so i could move to another provider but i just called customer services and they say that i am now on a free tethering plan. great news... shame i had to be so unhappy for so long and find out by accident.
29-05-2012 06:27 PM
So having read this thread I emailed customer services asking them to add tethering as I'd now heard there was no £5 monthly charge on any plan with a data allowance. Email back says I will still be charged £5/month.
I'm on a plan with a 500MB data alowance so shouldn't I get tethering included as mentioned above?
31-05-2012 08:37 AM
08-10-2012 02:57 PM
I just received my latest bill to see that I have been charged for tethering, despite my earlier post where I said I had spoken to them and tethering was free on my contract.
I called customer services who of course said 'no you do not have free tethering' and 'we have no record of you calling us about it in May'.
I've been told so many different answers about my account over the last year i shouldnt be surprised.
If you're reading this and thinking about joining Vodafone, please don't. Worst company i have ever dealt with.
Will be throwing a party when my contract runs out.