16-04-2012 03:39 PM
I have been trying to get proof of purchase for my phone fromt he email service and they keep telling me they cannot find this. Please can anyone help me? As this is for a insurance lost claim . Thank You
17-04-2012 12:16 AM
18-04-2012 02:45 PM - edited 18-04-2012 02:45 PM
Nabs is spot on here (cheers Nabs)
So that we can get this sorted I have sent you a quick PM with our contact details, please follow the instructions on the PM and one of the team will be able to get this all sorted for you.
You can find your PM inbox here.
If you have any comments regarding how I have handled your query today, please complete our short feedback survey.
20-04-2012 11:17 AM
Could you send me the details please? I've been trying to get proof of purchase for over a month and keep getting silly answers like:
Goto the shop you bought it from - I bought it from the online store!!!
21-04-2012 09:37 AM
Thanks for your post.
Of course we can help
As a side question; do you not have the dispatch note at all as this would serve as a proof of purchase?
I've sent you a PM which can be accessed here. If you could follow the instructions in the PM and send us your details one of the team will be with you as soon as they can.