15-11-2011 11:19 PM
I am on the £31 / month iPhone 4S tariff which is 300 mins, 500MB data and unlimited text. However when I logged in online it said my plan has 3,000 texts - how on earth is that unlimited? At some occasions I do go over 3,000 texts, so this is slightly worrying.
So what is it, truly unlimited or 3,000 texts?
15-11-2011 11:47 PM
It seems mine says Unlimited. But I am on a higher tariff - £46 per month.
3000 is a lot, admittedly, but still a limit nonetheless so hopefully it is a mistake.
I used about 900 texts last month. I thought that was a lot!!
16-11-2011 01:52 PM
Vodafone you should really stop misleading prospective customers, 3000 texts IS NOT UNLIMITED.
16-11-2011 03:33 PM
If circumstances permit it is always worth looking at buying your own phone and then going for a sim only deal:
My sim only is
£10 per month, 300mins, unlimited texts and 500MB data - As yet I have never reached any of the limits.
17-11-2011 01:45 PM
Oh yeah mine is the same.
It's very odd because I haven't seen any terms and conditions ever to suggest that a fair use policy exists.
Seek and Ye shall find:
27. All Vodafone services offered free or under unlimited subscription are subject to our Fair Use Policy. If, in the reasonable opinion of Vodafone, your use is excessive, we may ask you to moderate your usage. If, after we have asked you to moderate your usage, you fail to do so, we reserve the right to:
(a) charge you for the excessive element of your usage at your price plan's standard rate;
(b) throttle your usage; or
(c) suspend or terminate your service in accordance with your airtime terms and conditions.
17-11-2011 07:59 PM
17-11-2011 08:05 PM
(though i don't think i will ever send 100 texts a day!)
I was also told that there will be no rollover for the inclusive mins! That's really disappointing!
19-11-2011 12:45 PM