20-08-2012 08:43 AM
Hi, I am really hoping you can help! I am recently moved to New Zealand, thinking that my Iphone 4 will work in here. I am trying to unlock it for a couple weeks now and getting desperate!
When I put the NZ SIM card in, it hasn't got any signal. If I connect it to iTunes it says that The SIM card inserted in this Iphone does not appear to be supported. So I've filled up the NUC request webform and got a message back that my IMEI is not matching with the vodafone database and that I am suppose to call them ( not very keen on that as it will cost me a lot of money ) to have my IMEI updated.
I still have a contract with vodafone running until March but now even my UK vodafone SIM card stopped working!
So could you please give me some advice on what to do now?
21-08-2012 08:55 AM
Thank you for your post and a very warm welcome to the eForum.
All Apple products are locked to the respective networks as standard, so we can assist you with updating the IMEI providing this was purchased through us please follow the Private Message I have sent to you, once we have your response either myself or one of the team will be in touch as soon as we can.
You can find your PM inbox here.