01-05-2012 02:30 PM
Hello guys, from last week im trying to unlock my Iphone 4S 16gb, but i still waiting for, it should be done today, but i conected my phone on itunes and nothing happened, my reference for unlock is 462754.
i hope someone can help me,
02-05-2012 12:52 PM
hello, i have had my iphone since the launch day and i am now going to australia for educational purposes for 2-3 months
i wanted to take my iphone with me as i can facetime my family for free (We all have iPhones in my household on vodafone)
is there any way i can get it unlocked as i want to keep the phone, but use a local sim there, because i dont see the point in buying another iPhone when i can just get this one unlocked to use abroard
my contract is nowhere near up, and i know it needs to be up, but i just want to know if you can under these circumstances?
02-05-2012 04:20 PM
02-05-2012 05:21 PM
Thanks for your posts here, please find a reply to your posts below;
@ thiagouk, The iPhone has now been unlocked – Please replace the SIM (use a SIM which has never been used with this iPhone) and connect to iTunes or perform a software restore via iTunes.
@ Freddoo, we can still unlock your iPhone if you are still in commitment with us, all you need to do is fill in the online NUC request form where it will then be requested for you.
@ itsjulia, as this was purchased from a 3rd party you will need to ask the original owner to contact us to request the unlock for you or alternatively they can also fill in the online form on your behalf.
If you have any comments regarding how I have handled your query today, please complete our short feedback survey.
03-05-2012 12:40 PM
Unfortunately there isn’t any other way as the policy is in place to prevent against any possible fraud or theft of a phone and getting it unlocked.
Due to this the request must be made by the original owner where we will have proof of purchase on their account.
I’m sure you can appreciate the level of security used to protect our customers.
03-05-2012 07:41 PM
After receiving the info from voda website when I was looking at upgrades, I was told that the iphone4s could be unlocked.
Also that it could be done in a voda shop.
Great I am happy with "that" answer.
As my upgrade is not due for 2 more weeks I could not go ahead at this time.
2 Days later I go into the store at Hartlepool, only to be told Voda won`t unlock an iphone 4s until 12 month after entering into the contract.
Now I am one very unhappy customer!!!!!!!
Imediately going home logging onto the site and asking to cancel my contract as soon as possible!!! 7.7.12 is the earliest date.
Anyway I have stumbled onto this forum when googling so hopefully I get a straight answer and am not told a load of ****. (sorry you can guess I am mad after having 2 phones on contracts with voda for 3 years!!!!)
Anyway the "problem" I have is that I travel to Thailand for a month every year. I need to use local sims (Dtac or 1-2-call)
If I bought a voda contract (or cpw voda contract) what would be my options?
"IF" the phone can be unlocked by voda in the uk, what would happen when I put the Thai sim into the phone then return to the uk?
Would the phone then lock to the Thai sim?
If not when I put the voda sim back into the phone would it lock to voda again????
I really want an iphone but am not starting to think !is it worth all the hassle"
Any advice would be greatly appreciated...
ps (when I emailed the reason why I wanted to leave ie lied to about the unlocking, I was just given the date the phone would be turned off!!!)
04-05-2012 10:12 AM
04-05-2012 07:16 PM
Hi there paulandnuek,
Thanks for your post.
I'm sorry but you've been misadvised. We can unlock the device at any point of the contract and once it's unlocked it's unlocked. This means that it won't lock to the Thai network. It'll be unlocked forever.
You will need to fill out the unlocking request form though.
Thanks for your post.
The exact same thing happened to me when I requested my unlock code for an iPhone I got on an upgrade. I can help with this though.
We need to update the email address and the IMEI on your account. You can do this either in store, over the phone or via email.
If you'd prefer the eForum Team to update your account then you'll be pleased to hear I've sent you a PM which can be accessed here. If you could follow the instructions in the PM and send us your details one of the team will be with you as soon as they can.
10-05-2012 06:45 AM
I used the form however received an email to say that I have to wait 15 day and submit another one!!!!!
Unlock Code Request Form [#8986779]
I hope I am not being fobbed off!!!!
I was told in the Voda shop in Gateshead that I could do it as soon as I got home
10-05-2012 07:02 PM
I'm going to pop you a PM as well so we can see what we can do to help with this.
You can find your PM inbox here. If you can't access this link, please ensure that the box next to "Turn on private messages" is ticked on this page, and let us know if you need any further assistance.
13-05-2012 06:42 PM - last edited on 13-05-2012 06:44 PM by Lee
I request for unlock IPHONE 4S but now its more th
Now today I see one post that its more easy to unl
vodafone did not help me unlock my iphone 4s as it
I got it done from
(unofficial unlock process - removed)
they done it on 5 working days and now its SIM free
18-05-2012 01:34 PM
I've got an iPhone 4s on 12M contract bought over the phone as an upgrade directly from Vodafone UK.
I'm being told by nucresolutions that I cannot have a free unlock because on my last contract (also bought directly from Vodafone UK) I had my iPhone 4 From Vodafone unlocked.
Surely this should not be chargeable as it is different to the information on here.
Can you please assist (Request #9020422)?
19-05-2012 01:33 PM
Hi there Ha11y,
Thanks for your post.
We'll need to take a look at this.
I've sent you a PM which can be accessed here. If you could follow the instructions in the PM and send us your details one of the team will be with you as soon as they can.
12-07-2012 05:44 PM
Please can someone help me. I bought an iphone from Vodafone for my father who now wants to unlock it. After requesting an unlock in store two months ago, he still hasn't heard a word. I also requested online via the NUC resolutions team an unlock and have since had a generic email (as I have seen have many others) saying : We are unable to verify account holder name, email address and IMEI number, as it is not matching with our database. To update these details, kindly contact the Helpline by calling 191 from your mobile phone or 08700 700191 (Vodafone contract) or 08700 776655 (Vodafone Pay as you Talk) from a landline.
Please please please can you help me. My father is getting increasingly frustrated and it's really upsetting me as I can't get a resolution. The request email case = 9336556
Please help me to resolve this, I'd really appreciate it.
13-07-2012 06:07 PM
It sounds like your not having much luck with this so far however I'm sure its something we can help get to the bottom of for you and I'm very confident we can take away the stress of the situation and cause no further upset
As this is account specific I will need to take a look at your account and give you a call.
I have just sent you a private message that contains all the information on how to get in touch with our team directly, simply reply back and we'll be in touch.
You can find your PM inbox here.