21-06-2012 11:06 PM
23-06-2012 09:55 AM
Thanks for your post here.
When it comes to the BT Openzone usage, as long as you have the WIFI option enabled on your account which is shown as WF on the price plan or WIFI under your subscriptions within the My Vodafone App you shouldn’t have any problems in accessing the service.
When looking at using this service you will also need to check that you are using the correct BT Openzone Hotspot as the service does not cover roaming partners, BT Fon or Business hubs.
You can check which hotspot you are connecting to by putting the postcode in the BT Openzone directory.
Can I ask if you still get the same error if you manually connect via the WIFI settings on the phone, load a web page, select VodafoneUKfrom the drop down box and enter you My Account login details?
In regards to the Data Traveller pack, this can be activated in theUKand if you already have it on your account then you shouldn’t have any issues and the message that you received could have been sent in error.
However, if you would like us to check this and the account for you, simply follow the instructions that I have sent to you via PM and one of the team can check this for you.
You can find your PM inbox here.
25-06-2012 09:04 AM
07-07-2012 12:29 AM