iPhone 4 and 4S

[hazeyj]

I upgraded from blackberry to iphone 4 last friday.

I am getting a very limited service i(constantly dropping to no service) in my house and at best a few bars and people say they can hardly hear me on the phone and i get lots of dropped calls  everywhere else in the house and outside its very hit and miss with regards no service.

I had no issues withmy blackberry in the two years i had it with  vodafone and my husband also has an iphone 3g on 02 and has no issues with signal.

This phone is pretty much useless to me as I spend most of the week at home.

Please could someone tell me if this is a known issue as i think im going to have to send this phone back.

thanks

[PaulEMoz]

Mine's a bit like that, but my house is in a bit of a poor area for reception anyway.  What bothers me more is the message that pops up every time the signal drops out.  Is there any way to turn off that notification?

[Amanda]

Hi hazeyj,

I understand this must be very frustrating for you, with all of our upgrades you do have a 7 day peace of mind guarantee, so if you wish to exchange for a different handset you are able to. The following information on how to do this can be found here.

Hopefully you are happy with your iPhone however; we offer a fantastic service that gives you full 3G coverage in your home. Take a look at Vodafone Sure Signal for more details.

Please don’t hesitate to ask if there is anything else I can help with. 

Amanda

eForum Team

[hazeyj]

I have bought a belken case today which seems to have solved the issue.  Thanks