iPhone 4 and 4S

[AshDavies]

Hi got the phone last week and had a bit of a nightmare with it so far.

PAC code didnt get transferred over for a whole week but thankfully to say resolved as of yesterday.

But next problem is when i dial 191 on my handset it had 3 beeps and the call gets cut!

again another problem. Someone told me it was to do with my number porting across but i cant seem to access my 2 voicemails in anyway now!!

Hope someone can help me!

Regards Ash

[chrisdeeming1]

The number to access Vodafone voicemail is 121 - not 191

[Spacer]

There was a delay when my number was ported before the answer phone worked. Someone on here said it was the last thing to be sorted when a port happens.

[chrisdeeming1]

I'm ever so sorry, I completely misread your message.

I see the voicemail and 191 thing are separate issues.

As Spacer says, it may be that things haven't fully ported.

[AshDavies]

Sorry guys this is me confusing you all! Number port is successful and phone works! i can ring and text everyone fine.

Its jsut my voicemail! i got confused with 191 and 121! BUT yes its 121 for voicemail which doesnt work! when i click on my voicemail option on my iphone again it still does not work! 3 bleeps and cuts off.

[chrisdeeming1]

Ahh ok.

So whether you press the voicemail button or dial 121 it still fails?

As an interim solution, you should be able to call 07836 121 121.

This is also the number you would call to access your voicemail from abroad or another handset.

[kids]

An earlier poster also experienced the same problem after porting from O2, so it maybe that your phone is trying to call your old O2 voicemail number. 

http://forum.vodafone.co.uk/t5/iPhone-4S-and-iOS-5/Voice-mail-button-not-working-on-4s/m-p/900497#M6...

[Simon]

Hi AshDavies

We'll need to check that your mailbox settings are correct on your account. It should be the same as here.

I've sent an e-mail to your registered eForum address with a request for further details. If you could get back to me with some further info we'll lookin into this for you.

Thanks

Simon 

[annegabita]

hi!

I've got exactly the same problem: made a vodafone contract a few days ago, got a 4S, yesterday i sucessfully ported my number from GG but i cannot access voicemail even though i receive texts saying i have new voice messages. 

can you please asisst me in this matter?

thanks!!

[James]

Hi annegabita,

Welcome to the Vodafone eForum from all of the team.

Can I ask what happens when you try to call 121?

Also have you tried to deactivate and then reactivate your voicemail by calling 1210 to deactivate and then 1211 to reactivate.

Are you now able to access 121?

If not please take a look at the PM that I have sent you with details on how to get in  touch with our team directly so we can take a look at this for you.

You can find your PM inbox here.

James

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