iPhone 4 and 4S

[MalikMohamed]

Since a few hours ago my vodafone signal keeps dropping from full bar to no service it was fine yesterday and i know its my not location because as i said it was fine yesterday and im in exactly the same spot i realy do not know why this has happened.

[chrisdeeming1]

How is this working today? Any better?

I remember when I first got my iPhone 3G about 2 years ago. Similar thing happened to me.

Turned out that generally the signal in my home was pretty poor. Have you checked the Vodafone Coverage Checker? Does that indicate you should get a good signal?

THe odd thing was it was quite intermittent. Sometimes I'd get a relatively ok 3G signal, others I would just lose service completely.

All I could do though is return the phone for a refund, or buy a Vodafone Sure Signal. So I decided to get a Sure Signal, I ordered it as I got a discounted price. Two or three days later, without any warning whatsoever, my house was covered by a full 3G signal everwhere.

My Sure Signal never turned up. I never got to the bottom of why it all of a sudden improved overnight. I can only assume that either the local base station or whatever it's called was faulty and it was fixed or they improved coverage in my area with an upgrade. I assume the Sure Signal was automatically cancelled when they realised that by doing whatever VF had done, I didn't need it anymore.

So what's the point of the story?

Might be an idea to report the issue to Vodafone, check the expected coverage in your area, and if things are as expected then invest in a SureSignal. They are pretty nifty.

[MalikMohamed]

the thing is its not just in my house its other places aswell like in class rooms and outside, i only get connection sometimes i dont know whether its the phone or the sim card speaking with cs now they said everything looks fine on the phone, i dont know what to do, i dont know if i should get a new one from vodafone with their track record will take another 2 weeks probally or go to the apple store and see what they think.

ive tried everything from hard reboot to resetting network settings, reading from other forums it looks like resseting/rebooting everything from my phone wont do any good aswell.

[chrisdeeming1]

Sounds like you've tried plenty of things.

Have you been with Vodafone before or is this your first time? You'd be incredibly unlucky to have signed up with a network that just doesn't cover the areas you most use it!

If you're an existing customer then this is very fishy.

Therefore as you've tried pretty much everything, yeah it may be faulty.

To ensure you get one as quickly as possible, you might want to create an appointment with a Genius at the Apple store. Apple supply the warranty of the phone so your most direct route for getting one replaced would be the Apple store.

Let us know how you get on.

Chris

[MalikMohamed]

im a new pay monthly customer just got my iphone 4s 2 days ago as i said, i made an appointment with a apple store junior to see if they can try and fix the phone if not i was told that they would replace my phone and they also told me they should have iphone 4s 16gb black vodafone phones in stock but its on friday in the meanwhile im going to see if its the phone or the sim card which is the problem, today at school my connection was fine i had normal network connection but when i left school my connections started acting up went from vodafone normal signal to no service and i would rarely get service for 1 minute if im lucky. Tomorrow im going to see if its the phone or the sim card by testing it out by using my friends iphone 4 (vodafone) by going to the same location that i have no signal at and swap sim cards and see if its the phone or the sim card.

Thanks for the replys aswell realy appriciated.

[MalikMohamed]

Update:

i now get full service everythings fine exept my internet its become very very slow now for some reason.

[Dave]

Hi MalikMohammed,

It certainly sounds like you've made progress and I can see that Chrisdeeming1 has been a help here for you.

Does the slow internet happen at certain times or in certain locations? I saw you mentioned classrooms, so is it an old stone-walled school building or a more modern one, as the thicker stone can affect signal.

Also, are you getting full 3G when it slows down, or does the signal drop with it? If you switch airplane mode on and off again, does that speed it back up? It forces the connection to restart, so it can sometimes release any trapped elements of the connection or force the network to pick up something it missed before.

If it's one or two specific locations where it's slow, can you confirm the postcode and we'll take a look for you.

Dave