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Occasional Poster
IanCornelius
Posts: 11
Registered: ‎17-11-2011

Where is my order?

So after upgrading my phone on Monday the 14th I am yet to receive confirmation that my order has been taken and am yet to receive the handset (4S).

 

Upon ordering this product the iPhone was instock and I am slightly paranoid that my order has not been accepted even though the money has been debited from my account.

Message 1 of 7 (1,827 Views)
First Poster
chelsea1987
Posts: 1
Registered: ‎18-11-2011

Re: Where is my order?

I am in the exact same position, upgraded the same day as you. Received no email saying about delivery but when I rang vodafone was told delivery would be yesterday but no phone, then I was told it was today but have had no text message advising me of this which I was told I would receive. Getting annoying now!!
Message 2 of 7 (1,760 Views)
Occasional Poster
SparkyB
Posts: 4
Registered: ‎18-11-2011

Re: Where is my order?

I ordered the same day as you two aswell. Mine was a upgrade though, are you both new customers? I receieved a email confirming my order, phone was ment to be delivered today, so phoned up to check it was there before i wasted a trip to town(getting it delievered to the shop) took far too long on the phone. 17 minute wait turned into 30 minutes so hung up. Best advice for ya both, log into your accounts, go to contact vodafone and wait for the online chat to pop up. I've been promised my phone is being shipped today with delivery monday or tuesday, even got told the IMEI number of my iphone. Great thing is you can have the whole conversation emailed to you aswell so if it all falls through you got a bit of evidence on your side =)

Message 3 of 7 (1,757 Views)
Tech Team
Wayne
Posts: 14,312
Registered: ‎04-08-2008

Re: Where is my order?

Hi Everyone,

 

Thanks for your posts here. I’m sorry to hear about the delay in you receiving your order confirmation. Can you confirm if you have had this now?

 

Thanks

 

Wayne

 

eForum team

Message 4 of 7 (1,708 Views)
Occasional Poster
IanCornelius
Posts: 11
Registered: ‎17-11-2011

Re: Where is my order?

I am still yet to receive my phone, but was told it would be Monday. I am holding no faith in this though.

Message 5 of 7 (1,664 Views)
Scout I
oldmouche
Posts: 29
Registered: ‎14-09-2008

Re: Where is my order?

Hi all,

I was in the same boat, we ordered two on Sunday/Monday and they were finally delivered on Friday 18th - 16gb Black
Message 6 of 7 (1,652 Views)
Occasional Poster
prancing_horse
Posts: 11
Registered: ‎19-11-2011

Re: Where is my order?

oldmouche, which sunday/monday did you order????

 

i ordered mine last Thursday and i havent even had a confirmation email yet???

Message 7 of 7 (1,649 Views)