iPhone 4 and 4S

[moodyleigh]

Does anyone in Vodafone know what is going on....... I have been told by three different people that I would receive my order Tuesday, then Friday and the latest is when there is stock....... When I ordered the phone it said it had stock which was not the case. EXTREMELY POOR SERVICE....

When I asked to upgrade the order today I was told that it is not possible as I have already ordered. I wish I stayed with O2.

My order number is o291510220 placed on Wednesday 19th October.

[Simon]

Hi All

Just to give those of you who have e-mailed a reply to us with your details a quick update. Many of you will so far not have had a response as they are Pay As You Go orders to which I personally do not have access to.

I have sent a request for updates on all of those who have e-mailed with their PAYG order details, as soon as I have further information on your orders I'll be in touch.

If your order is not PAYG and you still haven't received a response, I am working my way through your replies and will be in touch as soon as I can.

Many Thanks

Simon

[NickWRC]

Could you please check my order: o293747925

32GB Black said in stock on the order and here on the forums, yet i get a text message saying my order has been delayed? Not happy.

[markisgoing]

hi my order no is o288823912

[Enom]

Please also check my order: o289347754

Placed it on Wednesday, not been sent any emails or SMS, continually chasing with live chat team and via email. Live Chat says its a stock issue, however over email they've just sent me another customers order details with tracking references saying it's already been delivered?! I want to be sure you actually have my order and everything will be going through fine as I don't want to find that 3 weeks on I'm being told I'm not having one sent. I don't mind waiting the 3/4 weeks, I should have pre-ordered (although it did say IN STOCK when I placed my order), but please confirm everything is all good and my order actually exists.

Thanks!

[terryjin]

Hi Tom

my order no. is VFUKMCT00554928 and I ordered it on 21 Nov

Thanks for your help.

Terry

[osborne1986]

hello, i am waiting on the new stock arriving, leaving the country monday 31st i hope to get it before then my order number is o287775767 . thanks

[Nicjen]

I phone 4s white
Order 18th October
Order no VFUKMCT00550271
New pay monthly customer

I am very dissaponted with Vodafone as a new customer!

I have already received an iPhone 4s from tmobile which arrived 2 days after my order, however I wanted to move to Vodafone therefore I am in the process of sending my tmobile handset bk but if I have not heard from Vodafone by end of this week then I think I shall remain with tmobile. Soo very dissaponted :-((

[ryodonovan]

Hi 

Ordered on 19th of October and was promised that it would be here within 5-7 days. Order number VFUKMCT00552846.

Can you get in touch with an update on arrival please?

[LucyRiva]

Hi order number o292001275
ordered 19th oct.
Not heard a thing since order placed.

[BROOKEBAILEY]

Hi I'm still awaiting delivery of my iPhone 4s which I was told when I upgraded on the 15-10-11 that although you need to tell customers 7 days... Apple are very good so I should expect the phone within 4 days!!!! I'm still waiting and have not had any updates from vodafone in regards to my phone... My order ref VFUKMCT00546849 for an iPhone 4s, White, 16gb... I would appreciate someone letting me know what exactly is going on with my order & when I can expect to receive it... Thank you

[sarah1873]

Hello Simon/Tom

Order number : VFUKMCT00561175

Thanks Sarah

[thermalp]

order reference 155756199

Ordered on day of release, told a few days.

Rang back a week later and my order had been cancelled for some reason.

Reordered, told 3 to 5 days.

I'm upgrading, so existing customer.

[Ellieperry]

Hi ordered my iphone on the 18th october, they told me it would be here in 2-4 days? order number VFUKMCT00550567

Thanks

[Nav15]

Id like to cancel my order asap please! Order number: o291567285, ordered on 23rd October ! I need it done quickly

[earoles55]

Hi Voda MODs, i too would now like you to cancel my order, with effect from now. I'm not goind to list all of the reasons for this because believe you are well aware.

My order number is o291911602

Please do not send out the handset.

regards.

[chloeanne]

Hi,

I have two order numbers VFUKMCT00549133 and VFUKMCT0550088 these were placed on the 17/10

Please can you confirm how long they are going to be.

Thanks

[Rachel345]

o291864696 this is my new order number (discard the second post in this thread). Any update on delivary would be grand. Its a 32g black. Thanks.

[steved79]

Could you please confirm status of order numbers o291268593 & o291268163?

Thanks!

[Allinlondon]

My order number is o283585052 and the order was placed October 10th (!)

Please can you give me an update as been waiting fa too long now, the credit check etc went through fine!

Regards

Alessio