Support:

iPhone 4 and 4S

Search in eForum:
Reply
Occasional Poster
Laura1312
Posts: 4
Registered: ‎25-10-2011

Re: iPhone 4S Delivery Queries

Hi Tom,

Please help!

Can you check Order No. VFUKMCT00550378

Placed last Tuesday (18), my phone is literally on its last legs!

Thanks in advance! ;0)
Message 207 of 1,465 (2,811 Views)
First Poster
adam31
Posts: 1
Registered: ‎25-10-2011

Re: iPhone 4S Delivery Queries

iPhone 4s

 

Order - o291429151

Date - 18/10/11

 

please let me know when i will recieve my phone

 

Thanks

 

Adam

Message 208 of 1,465 (2,749 Views)
Occasional Poster
xox-leonniee
Posts: 7
Registered: ‎25-10-2011

Re: iPhone 4S Delivery Queries

Hi

I placed my order for the White Iphone 4s 16gb on 16th October.

I have contacted vodafone on a number of occasions and i was told last wednesday (19th) of a lady that contacted the warehouse that my phone would be here by either friday 21st or monday 24th but i still have no phone.

I paid an extra £55 to upgrade my phone early yet i have no phone??

 

My reference number is: O290726117.

 

Please can you tell me how long it will be until my phone arrives?

 

Thankyou.

Leonnie.

Message 209 of 1,465 (2,720 Views)
First Poster
EDSWORLD1
Posts: 1
Registered: ‎25-10-2011

Re: iPhone 4S Delivery Queries

Hi Tom,

 

My order number: o291808500 could i please chase where the handset is?

 

Thanks

Nicola

Message 213 of 1,465 (2,674 Views)
Occasional Poster
Nav15
Posts: 6
Registered: ‎25-10-2011

Re: iPhone 4S Delivery Queries

Hello Tom

My order number is : o291567285. Can you please let me know when this will be processed fully and dispatched roughly, as i have paid almost £600 for the handset and am currently without a phone until this one arrives

Thanks Nav
Message 214 of 1,465 (2,662 Views)
Occasional Poster
tjf_88
Posts: 2
Registered: ‎25-10-2011

Re: iPhone 4S Delivery Queries

Tom 

 

I put in an order on the 19/10/2011 for a iphone 4s 16gb with a 2-4 day delivery date my order number is o291918626

 

Where is my phone!!

 

Please help 

Message 215 of 1,465 (2,655 Views)
First Poster
swlsn1
Posts: 1
Registered: ‎25-10-2011

Re: iPhone 4S Delivery Queries

[ Edited ]

Hi,

I would like an update please. I have received no email confirmations since I made my order. I have tried calling the numbers you have provided but to no avail. I was meant to receive a phone call from Vodafone yesterday in response to my query but I received none. I just want to know the situation as I was told it would be 2-4 days which seems to be the same situation as most people in the forum. My order number is o291857856.

Thank you and I look forward to a swift reply.

swlson1

p.s. My order date was 19/10/11 and I was also informed by a Vodafone representative that they couldn't find my order.

Message 216 of 1,465 (2,654 Views)
Scout I
elektrobix
Posts: 76
Registered: ‎16-12-2008

Re: iPhone 4S Delivery Queries

Order number: o287717361
PAYG White 32GB
Ordered on 20th October

Have had one email saying order 'received' but no confirmation email. Also rang CS and three times have been told my order can't be found on the system.

Thanks,
Andy
Message 218 of 1,465 (2,624 Views)
Tech Team
Simon
Posts: 5,917
Registered: ‎10-01-2011

Re: iPhone 4S Delivery Queries

Hi All

 

I've provided an update on the iPhone 4S delivery queries here for all posters before lkinyera1. Those users who posted who don't appear on the list will be receiving an e-mail shortly.

 

If you posted after this user we'll provide a further update later today.

 

Thanks

 

Simon

Message 219 of 1,465 (2,615 Views)
Occasional Poster
TJHowson
Posts: 5
Registered: ‎25-10-2011

Re: iPhone 4S Delivery Queries

Phone got run over. Ordered replacement through you as have £35 a month contract with you. Told (by a human!) when I ordered that it would be 2-4 days.

Order placed Monday 17th October

o291189872

Howson

 

 

Message 221 of 1,465 (2,628 Views)
Occasional Poster
cjwelshman25
Posts: 5
Registered: ‎11-02-2010

Re: iPhone 4S Delivery Queries

Iv tried my best to bite my tongue and not say anything about a serious delay in receiving the new iPhone, but iv had enough now. I ordered my phone on 15th October. One day after it came out, received a text that it had all been processed then received another text to say there was a delay, iv rung customer services up and always get different info from them, can somebody please look into my order and tell me what is happening, once this contract is up with Vodafone I will be leaving this network provider, 8 years I have been a loyal customer but this poor lack of communication with its existing customers is rediculous. Here is my order number: o290414468 white iPhone 4s 16gb
Message 222 of 1,465 (2,909 Views)
Occasional Poster
ashie78
Posts: 3
Registered: ‎21-10-2011

Re: iPhone 4S Delivery Queries

[ Edited ]

Can you please check my order as I have now been waiting since the 10th October since my original pre order was placed and then subsequently cancelled by Vodafone on the 12th October due to a technical error? this was order number   o288871773

 

I then had to re order on the 19th October which was when I read the email advising that the pre order had been cancelled and I now must be somewhere at the back of the queue as I havent heard anything since new order number o290022293  

 

Would appreciate someone looking into this and see what can be done to get my outstanding order to me asap as I have missed out on the pre order that I placed due to no fault of my own and through a Vodafone technical error with the upgrade  

 

Thanks


Message 223 of 1,465 (2,906 Views)
First Poster
RorySweeney111
Posts: 1
Registered: ‎25-10-2011

Re: iPhone 4S Delivery Queries

Hi,

 

White 32gb ordered on 22/10/2011 order reference O292869569 - Was told when ordering it was it stock for 2 day delivery!

 

Cheers

Rory

Message 224 of 1,465 (2,889 Views)
First Poster
jez1987
Posts: 1
Registered: ‎25-10-2011

Re: iPhone 4S Delivery Queries

Order number: o293240763

Ordered on the 23rd October - IPhone 4s 16gb black.

 

Thanks

 

 

Message 226 of 1,465 (2,861 Views)
First Poster
criso79
Posts: 1
Registered: ‎25-10-2011

Re: iPhone 4S Delivery Queries

hi if u can check my order 2 please  o29O844368  was orderd on the 17th october 

Message 227 of 1,465 (2,814 Views)
Tech Team
Simon
Posts: 5,917
Registered: ‎10-01-2011

Re: iPhone 4S Delivery Queries

Hi All

 

I've provided a further update here for all users posting up to criso79's post. If you're listed then your order is awaiting stock, if not then an e-mail will be sent to you later today.

 

Thanks

 

Simon

Message 231 of 1,465 (2,748 Views)
First Poster
jebreds
Posts: 1
Registered: ‎25-10-2011

Re: iPhone 4S Delivery Queries

o291928708
19th October

Thanks
Message 232 of 1,465 (2,739 Views)
Occasional Poster
philstl
Posts: 5
Registered: ‎20-10-2011

ipone4s

can you tell me when my phone will come order no 0280846498l

Message 230 of 1,465 (2,731 Views)
First Poster
naz-11
Posts: 1
Registered: ‎25-10-2011

Re: iPhone 4S Delivery Queries

Order number: o292002180 ordered 32gb White. I was told they where in stock that I would receive text messages and emails which I havnt. Can you look into this for me thanks.
Message 234 of 1,465 (2,691 Views)
Occasional Poster
JackieHar
Posts: 6
Registered: ‎20-10-2011

Re: iPhone 4S Delivery Queries

Hi Simon
My name not on list. Upgraded 18th Order O291624763. White16gb. I get told a different story every time I call CS. Just about had enough now :-(
Message 235 of 1,465 (2,628 Views)