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Occasional Poster
leestaffsuk
Posts: 2
Registered: ‎05-05-2012

iphone 4s lost and returned

hi all

       my wife lost her iphone 4s last weekend so we went through the insurance and a new one arrived ..all good with vodafone very helpfull.anyway i got a phone call of the person who has found the iphone and they say they will return it to us (not holding my breath tho) anyway i called vodafone to ask if they want me to return the lost phone back to them or the insurance company because itsd blocked anyway there reply was it dosent matter because the phone is barred . so my question is the blocked iphone 4s can i have the imei lifted if it is returned or buy it from the insurance company or vodafone because it seems a waste just to use it as an ipod thanks lee

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Occasional Poster
leestaffsuk
Posts: 2
Registered: ‎05-05-2012

Re: iphone 4s lost and returned

Could admin give advice on this please
Message 2 of 4 (885 Views)
Guide II
FelixDaHousecat
Posts: 406
Registered: ‎07-12-2010

Re: iphone 4s lost and returned

[ Edited ]

the answer is probably in your insurance terms.....

http://www.vodafone.co.uk/vodafone-uk/about-this-site/terms-and-conditions/products-and-services/vod...

 

I think you have to retun the phone to the insurance company. in either case I'd contact LSG to advise them of the circumstances

 

FDH

Message 3 of 4 (882 Views)
Tech Team
Matthew
Posts: 131
Registered: ‎03-05-2012

Re: iphone 4s lost and returned

Hi Leestaffsuk

 

The information provided by FelixDaHousecat is spot on, in this situation you would be required to contact the insurance company who processed your claim :smileyhappy:

 

Thanks

Matthew

Message 4 of 4 (847 Views)