Hi,
I cant tell you how much I agree with your comment!! I ordered my phone on Saturday being quoted a 2-4 day delivery time, then my confirmation order email tells me it is currently out of stock and will be sent when they have some available!
I have paid £120 for the phone and then £40 a month for the contract...which they have already changed and started charging me for as of Saturday, even thought I don't have the phone. How is it ethical to charge for a service they havent even started to provide to me?
I emailed the customer support team and they werent very helpful and one of them told me that they should get stock in the next 7 - 10 days and that I "might" get my iphone then, but they couldnt confirm it. Everytime I email someone entirely different comes back to me and is just as unhelpful as the last person I spoke to.
Seriously considering telling Vodafone to shove the phone and I will go back to 02 where they actually have it in stock...either that or I might have to put in a little email to WatchDog 
Lucy
Hi Guys
I can appreciate where your coming from on this point.
When we are given a stock update, it is accurate. However; As this is manually added, it will not be accurate in realtime, meaning if we get a report at 8am then this report is acurate to 8am, we have no way of knowing until the next stock update how this situation has changed.
Thanks
BenJ
eForum Team
