04-01-2012 09:49 PM
Thanks for the response I looked into the link provided. My phone is currently broken so am unable to ring or text.
I've sent an email but it says this can take 48 hours to gain a response. I would really like to sort an upgrade tonight as having no phone is a massive pain! If someone could possibly email me my pin or account number tonightit would be much appreciated
13-01-2012 12:39 PM
Thanks for your post. Unfortunately I can't send this information to you without you first of all providing us with the necessary security details so with this in mind I've sent an email to your registered eForum address in order to obtain this information.
If you could reply to my email then we'll be able to help. Also, there has recently been an FAQ about this type of query added to the eForum. Check out the informtion available before replying to my email.
18-01-2012 01:25 PM - edited 18-01-2012 01:34 PM
same issue as most people here
porting from 3
contract attained through mobiles.co.uk
no access to account number or pin
tried the text method, and got the "can't upgrade account..." message
18-01-2012 05:58 PM - edited 18-01-2012 05:59 PM
I also do not know what my account number/pin is to view my bills, could you send me an email telling me what they are?
You can find how to get your account number and set up your PIN from Frequently Asked Questions section of the forum.