16-10-2011 12:26 PM
16-10-2011 08:01 PM
If it's an upgrade then you can activate the SIM yourself.
Click the link below, log in to your account, and fill in the details. Mine was activated in 15 mins.
17-10-2011 05:59 PM
Have you turned the phone off and back on again? Sounds stupid but I had the same issue and when I left it 24 hours and restarted the phone it connected within a minute.
I was told my sim wasn't active as well by VF CS literally 15 seconds before it connected to the network.
17-10-2011 06:34 PM
Refresh it every now and then - It will come up eventually. Took a while on mine but if your on the phone waiting then you may as well keep trying live chat as well. See which one you get through to first.
17-10-2011 06:45 PM