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Rank 1: Guest
LaurenByrnes
Posts: 3
Registered: ‎13-12-2011
Accepted Solution

Leaving the country

Posted from Facebook
hi, im leaving the country for 9 weeks from may 25th to August 5th... i was wondering if it possible to put my contract in hold again as this was done for me last year.. then the 2 extra months were added to the end of my contract...
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Rank 47: Master I
AnnS
Posts: 11,394
Registered: ‎25-03-2008

Re: Leaving the country

Hello Lauren

 

This would not be possible.  The following previous thread will answer your question

 

http://forum.vodafone.co.uk/t5/Pay-Monthly-Services/Suspension-of-account-whilst-abroad/td-p/697425

Ann
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Rank 1: Guest
LaurenByrnes
Posts: 3
Registered: ‎13-12-2011

Re: Leaving the country

Posted from Facebook
even though it has been done before?
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Tech Team
Wayne
Posts: 16,851
Registered: ‎04-08-2008

Re: Leaving the country

Hi LaurenByrnes

 

Thanks for your post here. I’m afraid that Ann has given the correct information there. It would not be possible to suspend your account until you return to the country. I’m not sure why this was done before but this is not something we can offer.

 

Thanks

 

Wayne

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