29-01-2012 01:25 PM
Hi, I upgraded to an iphone 4s to receive on release day and now I have broke the screen and need to claim through my insurance however I can not find the proof of purchase that they require before fixing my phone, can anyone please arrange for a new copy to be sent to me ASAP or advise me as to how I can obtain the proof required, thank you in advance for any help received
01-02-2012 12:13 AM - edited 01-02-2012 06:49 AM
Hi n1ckD and welcome to the eForum
Thanks for your post here. I’ll send you a private message with information of how to get in touch with us so that we can sort this for you.
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You can do so here
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21-06-2012 10:49 AM
I've sent you a PM which can be accessed here. If you could follow the instructions in the PM and send us your details one of the team will be with you as soon as they can.
27-03-2013 04:34 PM
Hi there, Can you provide me a proof of usage for my iphone5 please? I have contacted Vodafone customer service many times by email, call but have not recieved a suppport from them. I am PAYS customer and I just need a letter to sate my phone number and imei number of my phone. Many thanks!
27-03-2013 04:45 PM
You have already posted around this and it can be found here
Please do not post this multiple times across multiple threads as this is against the eForum Terms and Conditions, something you agreed upon when joining.
As soon as an advisor is available they will be along to help
I’m the eForum Moderator and my job is to read and log new posts. I make sure everyone follows the house rules and unlike my other Tech Team colleagues, I don’t answer all posts. Please note, I’m unable to reply to private messages.
If you see a helpful post, please click the kudos button to thank the author. If a post solves your query, please click the ‘Problem solved’ button. This helps others find helpful answers in the community too.