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Rank 2: First Poster
Posts: 30
Registered: ‎14-01-2010
Accepted Solution

Activate sim - how long?

I activated my new nano sim this morning at 9:23 but it has still not swapped from my old sim to the new one. I realise it says it can take up to 24 hours but how long (typically) have people had to wait?
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Rank 50: Grand Master
Posts: 19,826
Registered: ‎13-10-2009

Re: Activate sim - how long?

Hi there

 

There is no simple answer and it does tend to vary from person to person. It could be active in a matter of minutes or it could take the full 24 hours.  Just because someone else had it take an hour or 24 hours has no bearing on how long it will take in your case.

 

You can help the process along by turning your phone off for a few minutes and then back on again.


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