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Awaiting iphone 5s for 6 weeks.

DougieD
4: Newbie

My partner signed up for a new contract on the 20/09/14 with an iPhone 5s 32Gb. She is still awaiting delivery of the phone. She has tried phoning but the customer service representative doesn't know. The vodafone order still states waiting on stock.

 

Is there an issue with stock? I can't believe that a huge provider like vodafone cannot get phones quicker and it does nothing for customer satisfaction.

 

I can supply any details required to check.

 

Regards

1 REPLY 1

Retired-Ian_
Moderator (Retired)
Moderator (Retired)

Hi @DougieD 

 

We no longer sell the iPhone 5s 32GB.

 

This is probably why nothing has happened with the order.

 

So that we can look into this further, take a look here for how to get in touch.


We aim to reply to emails within 48 hours. If you need a quicker response, please visit our Contact Us page.

 

Thanks,

 

Ian