Can't Track my Order iPhone 5s

[lilyb3]

Hello,

I upgraded online yesterday from an iPhone 4 to an iPhone 5s. I have had an email that tells me that my order has been dispatched, and my contract plan on MyVodafone has also been updated to the new contract, but I am unable to track it with the link provided. I was wondering if someone could help me as I would like to know if Vodafone has my order and when it will arrive! My reference number is WEB - 0000000119715983.

Thank you,

Lily Barrett

[DaveCD]

@lilyb3 

We can take a look at this for you, contact our Live help team.

If they're not there straight away, sit tight and an advisor will be with you as soon as they're available.

DaveCD

[torby]

oh dear...don't like the look of that web number...

http://forum.vodafone.co.uk/t5/Online-services/Vodafone-online-store-my-experience-groan/td-p/222911...