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Rank 6: Frequent Poster
redwilson
Posts: 166
Registered: ‎11-10-2011

Cellular data not working on iPhone 5

Mods please be of assistance, my cellular data is not working,, so thats no imessages, email or surfing the web when im off of wifi, can you point me in the right direction please ?

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Rank 6: Frequent Poster
redwilson
Posts: 166
Registered: ‎11-10-2011

Re: Cellular data not working on iPhone 5

Anyone ?
Message 2 of 11 (12,935 Views)
Rank 7: Helper I
AndyiPhone
Posts: 237
Registered: ‎21-06-2010

Re: Cellular data not working on iPhone 5

I know it seems basic but have you tried rebooting?

 

if that didn't work have you tried settings-general-rest-rest network settings?

 

hat could force a new lot of settings to be downloaded and might fix it?

Message 3 of 11 (12,920 Views)
Rank 6: Frequent Poster
redwilson
Posts: 166
Registered: ‎11-10-2011

Re: Cellular data not working on iPhone 5

Have done all of these, 3G works but anything lower and it doesn't, could be vodafones network running slow with the influx of users.
Message 4 of 11 (12,891 Views)
Rank 6: Frequent Poster
Mattfox14
Posts: 132
Registered: ‎24-06-2010

Re: Cellular data not working on iPhone 5

Something to check is that you have not go cellular data turned off in the settings

 

Settings > General > Mobile Data > Make sure the Mobile Data switch is ON

 

also check the Mobile Data Network settings in the same screen, under Mobile Data you should have

 

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Message 5 of 11 (12,864 Views)
Rank 6: Frequent Poster
redwilson
Posts: 166
Registered: ‎11-10-2011

Re: Cellular data not working on iPhone 5

Got all that to, something odd going on.

Message 6 of 11 (12,838 Views)
Rank 1: Guest
oasisfc
Posts: 4
Registered: ‎22-09-2012

Re: Cellular data not working on iPhone 5

me too why is this not working!!!!!

weirdly i CAN get emailes but no other data..... help!

Message 7 of 11 (12,812 Views)
Rank 1: Guest
MichaelCoffey
Posts: 7
Registered: ‎21-09-2012

Re: Cellular data not working on iPhone 5

I have this too.  Any help out there??

Message 8 of 11 (12,666 Views)
Rank 1: Guest
traynor1987
Posts: 9
Registered: ‎19-09-2012

Re: Cellular data not working on iPhone 5

EDGE didnt seem to work for me yesterday but its kind of worked today. 3G theres no problems, well better than orange's 3G.

Message 9 of 11 (12,662 Views)
Rank 6: Frequent Poster
redwilson
Posts: 166
Registered: ‎11-10-2011

Re: Cellular data not working on iPhone 5

Must be vodafones network taking a massive hit, they should sort it. 

Message 10 of 11 (12,640 Views)
Tech Team
Ben_H
Posts: 7,705
Registered: ‎08-06-2009

Re: Cellular data not working on iPhone 5

Hi folks,

 

Thanks for sharing. While traffic has been very high indeed, we've not noticed any major outages. If you've tried the great advice given previously in this thread around checking your settings and resetting, then this may be location based instead. Could those affected check The Network section of the eForum to diagnose and check for any existing faults. :smileywink:

Cheers, Ben

I’m part of the Vodafone Tech Team and here to help. As this is a public forum, we can only answer non account specific queries. Please note, we’re unable to reply to private messages.


If you see a helpful post, please click the 'Thanks' button to let the author know. If a post solves your query, please click the ‘This is the Answer?’ button. This helps others find helpful answers in the community too.

Message 11 of 11 (12,606 Views)