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Iphone 5 sent for repair under EU Consumer Warranty 2 years

ChristopherBatts
1: Seeker

I had an iPhone 5 as part of a business contract with vodafone from February 2013. I have since left the company and purchased the phone from the company and the company paid the remainder of the contract off.

 

The phone has just developed a fault but is still within the 2 year EU warranty period. I would like to have the phone repaired under the warranty but am unsure of who to contact at vodafone.

4 REPLIES 4

Retired-Matt_Vo
Moderator (Retired)
Moderator (Retired)

@ChristopherBatts 

 

As you aren't the original owner, you'll need to get the company to request this.

 

Thanks,

 

Matt

 

 

I have an iphone 5c which has just developed a fault but is still within the 2 year EU warranty period. I would like to have the phone repaired under the warranty but i am also unsure of who to contact at vodafone. I am the original owner.

 

I have an iphone 5c which has just developed a fault but is still within the 2 year EU warranty period. I would like to have the phone repaired under the warranty but i am also unsure of who to contact at vodafone. I am the original owner.

 

63johnw
17: Community Champion
17: Community Champion