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28-03-2013 01:55 PM
I have just recieved my iPhone 5 upgrade and it says I have no service. Do I need to activate the sim?
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28-03-2013 02:16 PM
Hi there
The SIM cards are shipped in an inactive state for security reasons. You will need to activate your SIM card and can do this online through My Account. Just click on the Activate SIM card link.
Alternatively, you can use the link below:
https://www.vodafone.co.uk/vodafone-uk/forms/sim-activation/index.htm
PWIAC
06-04-2014 11:17 PM
Hi there
If you are experiencing network issues, the first thing to do is go through the steps in the Network Troubleshooting Guide.
If these steps don't sort out the problem, please could you post the template with your results back here so that the eForum Team can investigate the issue for you.
PWIAC
30-03-2015 09:40 AM