Unlocking iphone 5 problems

[biffins]

I requested an unlock code last fridaythough the vodafone form i had to fill in. If since been in contact with vodafone several times as the unlock hasnt been activated. I get told someting different everytime i ring up. I need some clarification please. I have resent another request as apparently my first request doesnt appear to be on vodafones system (but i spoke to someone monday & they said they could see my request - very frustrating). So the request has been sent yet again today. The lady at vodafone said i would receive an email as soone as ive hit the submit button - still no email. What does actually happen as im getting really fed up with all the different stories im getting from vodafone. Ive rang up 3 times now & im told something different everytime.

[Emliam]

Already filled out 3 forms and spoken to 2 advisors!!
Surely you would think I woukd have had a reply by now. Diabolicle customer service and I would also say false advertisement regarding unlocking phones as your website does not do anything that you guys say you will

[biffins]

It's shocking mate. No one knows what they're doin but I can assure you that an advisor sent the request for me while I was on the phone & she gave me a reference code straight away. I had an email this morning saying my phone is now unlocked

[Amanda]

Hi @biffins and @Emliam 

I’m sorry to see the problems that you’ve both been having with this.  Email us here and we’ll take a look to see what’s happening.

Thanks,

Amanda

[biffins]

So Amanda you are the 3rd person from the tech team that doesn't bother to read the thread. I'm not going to explain anymore