iPhpone 5 Not Connecting to 3G

[eh1972]

My iPhone 5 hasn't been able to connect to 3G since yesterday morning, but it can coonect to the internet via wifi. I've followed the guides on both the Apple and Vodafone website, but to no avail. After a call to Vodafone, I was informed that it was due to a system error related to the lanch of the iPhone 6 and the release of IOS 8, and that this was a system wide fault. I am somewhat sceptical, if this is indeed the cause of my problem, wouldn't there be something on the Vodafone website, or am I being somewhat naive?

[Retired-Matt_Vo]

Hi

Please try the steps in our Network Troubleshooting thread.

If you are still experiencing the issue having completed these steps, post the template with your answers here and I'll have a member of the team get back to you ASAP.

Thanks
Matt
Moderator

[Retired-Ian_]

Hi eh1972,

I've got an iPhone 5s and haven't had any issues.

Please follow the steps Matt gave and if you're still having issues, post again.

Thanks,

Ian

[eh1972]

My iPhone has just started to connect to 3G again out of the blue.