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New iPhone 6, no signal showing

kristie_voda
2: Seeker
2: Seeker
I have just bought a new iPhone 6 on contract, I put my sim in over 24 hours ago but it is still showing no service. I have tried restarting it, and taking the sim out and putting it back again. I was wondering how this can be fixed. I have just attempted to activate my sim, however I was not told to do so? Any help?
2 REPLIES 2

jeffkinn
17: Community Champion
17: Community Champion

If the sim was delivered to you it has to be activated. For security purposes active sim's are not posted or delivered.

 

If it isn't working in the morning you should call customer services and get them to help you.

Jeffkinn_Sig.png

kristie_voda
2: Seeker
2: Seeker
Thank you for your advice, hopefully it will be working tomorrow!