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Hotspot iPhone 6

sussexmalc
2: Seeker
2: Seeker

I have been trying to set up my personal hotspot.  The iPhone directs me to the Vodaphone website.  The website directs me back to settings on my phone.  I called Vodaphone and they wouldnt help.  Can anyone guide me on this please?  Is there a setting within my Vodaphone account or something else?  Many thanks

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion
Hi

I assume your on a Pay Monthly Contract ? If so then Cust services on 191 or Live Chat may need to activate Tethering on your account.

It's not available on Payg.

 help link for Hotspot https://support.apple.com/en-gb/HT204023

Be aware tethering can use your data allowance faster as other devices such as laptops etc can access more feature rich internet pages

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

No not pay as you go....Does that make a difference?

BandOfBrothers
17: Community Champion
17: Community Champion
If your saying your Payg then tethering isn't permitted on that type of account.

If your a Pay Monthly Customer then speak again with Customer Services on 191 and ask for 'Tethering' to be enabled on your account.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.