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Rank 5: Regular Poster
Posts: 99
Registered: ‎12-09-2016
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Post your iPhone 7 preorders updates here.

[ Edited ]

Just a topic for everyone to keep everyone else updated on the status of their preorders for the iPhone 7 and 7 Plus.

Hopefully if you subscribe to this thread you'll know when shipping starts etc.

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Rank 1: Guest
Posts: 14
Registered: ‎19-09-2016

Re: Post your iPhone 7 preorders updates here.

Vodafone were too busy answering questions why they were not in contact with pre order customers to realise that Apple are sending devices, EE snapped them all up!

View solution in original position

Message 1527 of 5,233 (28,140 Views)

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Rank 6: Frequent Poster
Posts: 133
Registered: ‎20-09-2014

Re: Post your iPhone 7 preorders updates here.

[ Edited ]

Hi there,
I upgraded to 7 plus 128gb jet black at 8.30AM on Friday. received the confirmation about the order.
I check the order status here-
http://m.vodafone.co.uk/mobile/track-my-order/index.htm

Past experience says that we shouldn't expect any changes in the status till the very last day before the launch, in this case Thursday the 18th. expect to see sudden jump from order placed to delivery scheduled.
Good luck !

Message 2 of 5,233 (41,761 Views)
Rank 5: Regular Poster
Posts: 99
Registered: ‎12-09-2016

Re: Post your iPhone 7 preorders updates here.

Pretty much the exact same order here. 7 Plus, 128GB, Jet Black. Just after 11.30am Friday. Fingers crossed they have the stock levels to fulfill on Thursday / Friday.

Order Accepted status.
Message 3 of 5,233 (41,753 Views)
Rank 6: Frequent Poster
Posts: 133
Registered: ‎20-09-2014

Re: Post your iPhone 7 preorders updates here.

Make sure you have the case ready, I wouldn't take any chances as the jet black has come under intense speculation for being highly scratch prone. 

Good luck! 

Message 4 of 5,233 (41,741 Views)
Rank 5: Regular Poster
Posts: 99
Registered: ‎12-09-2016

Re: Post your iPhone 7 preorders updates here.

Already have one ordered from Amazon hah. I normally go naked iPhone, so I'll have to see how scratch prone it really is before I make Jony Ive cry by covering it up.
Message 5 of 5,233 (41,735 Views)
Rank 2: First Poster
Posts: 32
Registered: ‎08-07-2013

Re: Post your iPhone 7 preorders updates here.

I ordered via phone at 0830 on Friday, still no confirmation email!
I even asked the lady on the phone has this definitely been ordered as my Vodafone lost my pre order for the iPhone 5 and 6! She assured me it had gone through but I have my doubts!
Message 6 of 5,233 (41,697 Views)
Rank 5: Regular Poster
Posts: 99
Registered: ‎12-09-2016

Re: Post your iPhone 7 preorders updates here.

I'd triple check. Without a confirmation of some sort you're not likely to have had an order go through. Do you have an order number? If you have that at least you can check online via the order tracker or via chat with a Rep.
Message 7 of 5,233 (41,694 Views)
Rank 5: Regular Poster
Posts: 99
Registered: ‎12-09-2016

Re: Post your iPhone 7 preorders updates here.

You should have something like this:

http://imgur.com/PraZ6Bj
Message 8 of 5,233 (41,687 Views)
Rank 2: First Poster
Posts: 32
Registered: ‎08-07-2013

Re: Post your iPhone 7 preorders updates here.

I have nothing like that! Customer services said my order was placed during the contingency period. I'm guessing this is a bad thing lol
Message 9 of 5,233 (41,683 Views)
Rank 5: Regular Poster
Posts: 99
Registered: ‎12-09-2016

Re: Post your iPhone 7 preorders updates here.

I'd get on to customer services and push the issue until you at least get an order number.
Message 10 of 5,233 (41,679 Views)
Rank 2: First Poster
Posts: 32
Registered: ‎08-07-2013

Re: Post your iPhone 7 preorders updates here.

I will ring them again in the morning. I appreciate there are a lot of orders for them to process but when you see other people have confirmation emails and ordered later than I did, it's slightly frustrating!
Message 11 of 5,233 (41,669 Views)
Rank 5: Regular Poster
Posts: 99
Registered: ‎12-09-2016

Re: Post your iPhone 7 preorders updates here.

No doubt. Good luck.
Message 12 of 5,233 (41,666 Views)
Rank 6: Frequent Poster
Posts: 303
Registered: ‎18-06-2010

Re: Post your iPhone 7 preorders updates here.


Mark14 wrote:
I have nothing like that! Customer services said my order was placed during the contingency period. I'm guessing this is a bad thing lol

The 'contingency period' (where orders are simply noted down to be manually entered into the live system later that day/night) should set alarm off bells - every year it is a disaster. It is quite likely given the lack of confirmation that your order never made it onto the live system. Smiley Sad

 

I'm in a similar-ish position, although my order made it onto the live system, it was for totally the wrong device!

Message 13 of 5,233 (41,600 Views)
Rank 2: First Poster
Posts: 23
Registered: ‎13-09-2016

Re: Post your iPhone 7 preorders updates here.

Hello I just a wanted to know if you have got a confirmation for the mail company to confirm order or an email from Vodafone to confirm 

 

Message 14 of 5,233 (41,581 Views)
Rank 5: Regular Poster
Posts: 99
Registered: ‎12-09-2016

Re: Post your iPhone 7 preorders updates here.

Just Vodafone so far.
Message 15 of 5,233 (41,541 Views)
Rank 6: Frequent Poster
Posts: 287
Registered: ‎10-10-2011

Re: Post your iPhone 7 preorders updates here.

I ordered the 128gb in jet black at 9am on Friday.  I received a series of emails from Vodafone and one text to confirm, the same day.  When I check the tracker however, it doesn't confirm my order for the new iphone 7, instead is confirms my order for my current iphone 6 plus in space grey and says that it will be sent by dpd to an address I left two years ago.

 

I know there are lots of people who have had the same thing happen, so this is just an update.

Message 16 of 5,233 (41,453 Views)
Rank 6: Frequent Poster
Posts: 287
Registered: ‎10-10-2011

Re: Post your iPhone 7 preorders updates here.

Anyone had their shipping status change yet?
Message 17 of 5,233 (41,230 Views)
Rank 5: Regular Poster
Posts: 99
Registered: ‎12-09-2016

Re: Post your iPhone 7 preorders updates here.

Not yet. Still sitting on 'confirmed' here.
Message 18 of 5,233 (41,226 Views)
Rank 3: Occasional Poster
Posts: 52
Registered: ‎09-09-2016

Re: Post your iPhone 7 preorders updates here.

Ordered 128gb 7plus rose gold on Friday at 9.20am in the store. Got confirmation email later that evening (also with my order from two years ago 6plus gold) called Vodafone who confirmed my order is correct and I'm in the queue... fingers crossed for a Friday delivery
Message 19 of 5,233 (41,219 Views)
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Registered: ‎10-05-2016

Re: Post your iPhone 7 preorders updates here.

Hello all 

 

As soon as we have updates on shipping and dispatches we will send you an email with your individual confirmation and expected delivery date. 

 

Louise

Message 20 of 5,233 (41,196 Views)
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