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Rank 1: Guest
Posts: 5
Registered: ‎07-12-2012

Re: Post your iPhone 7 preorders updates here.

Just spoken with vodafone online chat and I have been advised that my order will be with me by the 19th... ##~##

 

I ordered at 8.20am on Friday pre order day and was told that I would be with me on the 16th.

 

Thankfully they got my address right but the tracking number shows my last upgrade from 2 years ago. The online assistant did confirm my order at the iPhone7+ 128gb in jet black..

 

I'm so disappointed, my friend who is on EE got his device today. Why does vodafone always make a mess of things?

Message 21 of 5,233 (15,787 Views)
Rank 5: Regular Poster
Posts: 99
Registered: ‎12-09-2016

Re: Post your iPhone 7 preorders updates here.

EE is shipping already?
Message 22 of 5,233 (15,785 Views)
Rank 2: First Poster
Posts: 26
Registered: ‎19-02-2013

Re: Post your iPhone 7 preorders updates here.

I ordered a iPhone 7 plus in black 128gb on Friday at 8.15am
I had no texts or order numbers what's so ever until this morning and then I received a text saying my Order will be delivered on Thursday!
Message 23 of 5,233 (15,782 Views)
Rank 5: Regular Poster
Posts: 99
Registered: ‎12-09-2016

Re: Post your iPhone 7 preorders updates here.

And Vodafone are shipping tomorrow? That sucks, I've had no messages other than my order confirmation. Has your order status changed on the web page Amanda?
Message 24 of 5,233 (15,777 Views)
Rank 2: First Poster
Posts: 26
Registered: ‎19-02-2013

Re: Post your iPhone 7 preorders updates here.

I ordered over the phone so never got a web tracking and never had any order numbers until this morning when I got the text saying...

This is to confirm your Vodafone order has been placed for delivery on Thursday 15/09 Between 8:00 and 18:00 to House Name ***************** House Number 63, Postcode ********* Please ensure someone is available to sign for receipt. You will receive a shipment confirmation message in due course. Thank you.


(Sorry I stared my address out)
Message 25 of 5,233 (15,770 Views)
Rank 5: Regular Poster
Posts: 99
Registered: ‎12-09-2016

Re: Post your iPhone 7 preorders updates here.

Good news for you Smiley Happy
Hope the rest of us get confirmations soon.
Just out of curiosity, what time did you order on the preorders day?
Message 26 of 5,233 (15,759 Views)
Rank 2: First Poster
Posts: 26
Registered: ‎19-02-2013

Re: Post your iPhone 7 preorders updates here.

I rang at 8.15am but was on hold for 45mins before they actually answered
Message 27 of 5,233 (15,754 Views)
Rank 5: Regular Poster
Posts: 99
Registered: ‎12-09-2016

Re: Post your iPhone 7 preorders updates here.

Thank you Smiley Happy I was a bit later so hopefully I'm in the first batch of stock :/
Message 28 of 5,233 (15,748 Views)
Rank 2: First Poster
Posts: 26
Registered: ‎21-04-2009

Re: Post your iPhone 7 preorders updates here.

Hi, are you sure it's going to be delivered by Thursday? I have spoken to Vodafone and they tell me that they will g t the phones on Thursday and ship them out for Friday delivery at the latest. Also they cannot guarantee delivery until the night before delivery as there is a 2-3 week delay!!
Message 29 of 5,233 (15,724 Views)
Rank 2: First Poster
Posts: 26
Registered: ‎19-02-2013

Re: Post your iPhone 7 preorders updates here.

I don't know? I'm literally just showing you what I received today.
Message 30 of 5,233 (15,717 Views)
Rank 5: Regular Poster
Posts: 99
Registered: ‎12-09-2016

Re: Post your iPhone 7 preorders updates here.

Called them to check in my order status and was told they'd text me with the delivery window. Just had the text from Vodafone saying that I'm in the 4 - 6 week delivery window for the iPhone 7 Plus 128GB Jet Black. Check the message screen shots:

http://imgur.com/nmLIqIm
http://imgur.com/p1cR5tr

Smiley Sad
Message 31 of 5,233 (15,705 Views)
Rank 5: Regular Poster
Posts: 99
Registered: ‎12-09-2016

Re: Post your iPhone 7 preorders updates here.

Looks like if you do not get delivery confirmation today you are looking at a 4 - 6 week wait for those models listed in my message screen shots.

Sucks.
Message 32 of 5,233 (15,702 Views)
Rank 2: First Poster
Posts: 26
Registered: ‎21-04-2009

Re: Post your iPhone 7 preorders updates here.

And I ordered mine at 8.15am!! Super sucks
Message 33 of 5,233 (15,676 Views)
Rank 2: First Poster
Posts: 33
Registered: ‎01-10-2013

Re: Post your iPhone 7 preorders updates here.

i ordered 8am Friday morning as soon as they opened,

 

The guy I spoke to comfirmed everything went through and stated I should recieve Friday / Saturday the following week, ( this Friday )

 

Iphone 7 Plus black

32gb

 

got 4 e-mails that night,

 

Still on stage 2

 

Your order has been accepted.

We've placed your order.

 

Message 34 of 5,233 (15,624 Views)
Rank 1: Guest
Posts: 5
Registered: ‎07-12-2012

Re: Post your iPhone 7 preorders updates here.

Just called 191 and asked to check my order, the lady had to call the warehouse and get me an update.

 

I've been told I will get it by Saturday evening at the latest, but it could arrive any time before then.

 

I asked, what if it doesn’t arrive as advised, the reply was "we will provide you compensation for the delay".

 

Message 35 of 5,233 (15,565 Views)
Rank 5: Regular Poster
Posts: 99
Registered: ‎12-09-2016

Re: Post your iPhone 7 preorders updates here.

What time on Preorder day did you place your order?
Message 36 of 5,233 (15,556 Views)
Rank 6: Frequent Poster
Posts: 185
Registered: ‎04-03-2016

Re: Post your iPhone 7 preorders updates here.

I had a chat with one of the "online advisors" and they said:

 

VF: I would like to tell you that your order is still in process. So, please do not worry, You will receive your phone on the promised date. I can see that the date is 16/Sep/2016.

Me: I heard there were delays so just wanted to confirm as I pre ordered it on the day Vodafone started taking pre orders and was promised I would get it on 16th

VF: Yes! there are delays from our manufacturers for I Phone 7 and 7 plus but as I can see that your order completion date on our system has been created and hence the order will get dispatched on the same day.

Let's see if I get mine on the 16th as promised by VF or not. I got my Galaxy S7 Edge on time (8th March as promised in pre order T&C) so pretty hopeful about getting my iPhone 7 day after tomorrow

Message 37 of 5,233 (15,476 Views)
Rank 5: Regular Poster
Posts: 99
Registered: ‎12-09-2016

Re: Post your iPhone 7 preorders updates here.

I'm curious as to when those who are getting orders confirmed actually placed their orders. If you don't mind could you let me know please?

Thanks.
Message 38 of 5,233 (15,465 Views)
Rank 1: Guest
Posts: 16
Registered: ‎14-09-2016

Re: Post your iPhone 7 preorders updates here.

Well

 

yesterday on live chat I was told "I have got the detail and that your iPhone 7 will be delivered on 16-09-2106 you should recieve confirmation via text later today"

 

So today I have had no texts, call 191. "well you might get it friday or it could be in 3-4 weeks, we dont know."

 

Great customer service there!!!

 

Ordered online at 8am on friday.

 

Order status still on stage 2 on the online tracker, nothing confirmed since the orginial order email.

 

 

 

Message 39 of 5,233 (15,447 Views)
Rank 4: Established Poster
Posts: 73
Registered: ‎25-03-2013

Re: Post your iPhone 7 preorders updates here.

[ Edited ]

At the very least I'm going want to have some notice of my phone arriving. There isn't someone sitting in the house 24/7 waiting for stuff to be delivered and I'm not going to trust a £800 package being returned to the depot or left with a neighbour so I'd have to take the day off work.

 

Ordered 7pm last Friday

Message 40 of 5,233 (15,449 Views)
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