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03-12-2016 01:52 PM
Hi
i have just got an IPhone 7 from Vodafone direct
i had to get SIM from shop as not sent with phone! Great
shop installed last Wednesday. Have since spent 5 hours in store/phone and chat reset registration SIM 3 times and still doesn't work
told to return to store and get new SIM. Manager installed. Still not working. Called to back phone,They now say SIM not registered correctly by store.
This is unbelievable.
surely the manager knows how to register a SIM, and why did the previous SIM not work
surely it is a faulty phone
08-12-2016 03:35 PM
@Ashton We're really sorry to hear about your experience.
Thank you for letting us know that you're now up and running with your new SIM.