08-11-2016 10:54 PM
09-11-2016 09:37 AM
I am still getting this problem. I have called Apple Support and they have suggested resetting all settings, which I have done and it didn't fix it.
Called Vodafone and they have switched off voicemail and back on again and this hasnt fixed it either.
The only way I get notification is if I change the voicemail settings to send a text. Other than that, if I change it back to the usual red dot alert , it just does not work.
Im using iPhone 7 plus with most current iOS .
09-11-2016 09:39 AM
16-11-2016 08:29 PM
21-11-2016 08:16 PM
They sure will Gareth, the Live Chat team can look into most account issues.
I'm sure they can look into most account issues. Doesn't mean they are able or have the necessary knowledge to fix anything though - especially a scenario like this which is likely to be well outside the range of their canned responses.
Before I waste my time with them, I'd simply like a straightforward answer please: Is there a solution to this problem?
(hint: it isn't account related/specific given the number of other people with issues and it only started with my iPhone 7 Plus - my 6S Plus was working fine. There have been no account changes, and changing the notification preference makes no difference.)
28-11-2016 10:35 AM - edited 28-11-2016 10:42 AM
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