Welcome to the Vodafone Community!

Discuss, learn and share how to leverage the power of the crowd and build deep relationships with your customers.

cancel
Showing results for 
Search instead for 
Did you mean: 
496446members
695570posts

Browse the Community

Community Activity

Price increase - pay monthly SIM only

I have recently 18/03/24, upgraded my existing SIM only contract via mobiles.co.uk. Mobiles.co.uk said no price rise in 2024 for me but Vodafone (I presume automated) emailed me saying my contract are due a price increase by April 2024. Does the 1st ...

Problems with Digital Voice calling iPhones

Is anyone else experiencing a problem when calling a mobile - specifically in my case iPhones - using the Digital Voice landline?I have just moved over to Vodafone Broadband with Landline and whilst the broadband setup is fine, whenever I have tried ...

Gytrash by 3: Seeker
  • 10447 Views
  • 51 replies
  • 2 thanks

Cancel a SIM only in my old house alarm system

Hoping somoene can help because Vodaphone cant/wont..I had to put a SIM in my home alarm due to the analogue/PTSN cut off. Its a monthly paid SIM (£7). I moved house and left the SIM to allow the new owners to be alarmed until they got settled. The S...

Long delay in fibre connection

Hello,We started a switch to Vodafone on 13 Feb and were visited by BT Openreach a couple of days later who advised that work would needed to be done in our garden to connect the property to fibre we had delayed activation until 11 March to tie in wi...

Mobile data Boost aren’t working

I have 6 Boosts as a part of my airtime plan which give unlimited data for a set time. i am trying to use one as i’m out of data and it’s not working. I text boost to activate it as instructed, i receive the reply that vodaphone are working on it the...

Poor signal since 3g switch off

Any one else got poor service/signal since 3g switch off? Think vodafone 3g switch off is a step backwards. My s22 ultra is always warm from always searching for signal since 3g switch off! Before I could get a steady 8mbps now I'm either getting not...

How do I give feedback?

I've been looking on the website and tried the live chat () but can't find anywhere to provide feedback.Just wanted to say that Karim from Tier 2 technical support was great. He was focused on finding a solution to my connection issue and even called...

floe by 2: Seeker
  • 28 Views
  • 0 replies
  • 1 thanks

Vodafone & Three

Hello I’m new here! So I hear Vodafone and network Three are now together. My question is are they using each others masts eg Vodafone customers can start using Three’s masts? Many thanks! 

Jamez_W by 2: Seeker
  • 25 Views
  • 0 replies
  • 0 thanks

Vodafone FTTP not working with Unifi Express

My Vodafone FTTP (900Mbps) was installed today but I cannot get it to work with my Unifi Express.I asked Vodafone for my PPPoE credentials and put those in. I've tried VLAN ID's of: 101 (the one support told me), 911 (read on the net) and none at all...

onder by 1: Seeker
  • 22 Views
  • 0 replies
  • 0 thanks

Latest from our Blog

Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.

0 Comments

Mobile Voice Calls

We are aware that some customers are experiencing issues making mobile voice calls. Our team continues to work on fixing the problem, which stems from a technical fault in our network. We're sorry for...

0 Comments

Samsung Galaxy S24 Ultra

Taylor Deeley, Trainer from Samsung UK, introduces the Samsung Galaxy S24 Ultra. This AI phone takes bright and sharp images, even at night. Plus, benefit from the convenience of Galaxy AI. https://ww...

0 Comments

Intermittent Network Issues Resolved

Good afternoon, We can confirm that the network issue experienced by some customers this morning has been fixed and normal service has resumed. We’re sorry for the inconvenience.

0 Comments