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account login problem - still since Nov

hi, since 14th Nov I have not been able to Log into my account, my account have been cleansed 7 or 8 times my CS via 191 and also by Social Media team via Messenger, I've had numerous password and Username changes, all failed to log me in, even ...

Broadband not activated past activation date

I was told my activation date would be on the 19th of April. Was told to wait until midnight for my services but they are still not active. I phoned today and was told it could take 24 hours to actually activate. But was told it could take an additio...

Disable MAC filter settings?

I have just upgraded my broadband and adding back in my devices , my HP printer won’t connect as the MAC filter is on , on my broadband settings . I either need to turn the MAC filter off or add the MAC addresss of my printer in so it works . Where d...

is Digital voice number listed on public directory?

For those who have a Digital Voice landline number, do you happen to know if the numbers are listed in the public directory or if they are private?

Landline phone with own router on FTTP

Just got FTTP and everything is working fine off the VF router. Phone lines are plugged into the VF router, VF router's WiFi is switched off. 3rd party Mesh has been switched to Bridge mode and plugged into the VF's ethernet port.However I am shocked...

DNS rebind attack causing Plex server to disconnect

My Plex server (windows) has been constantly dropping connection over the past couple of weeks, steadily getting worse. It now disconnects after a few minutes, when the problem started it would usually last a day, whereas prior to this it was always...

Sim crash

My Sim card was crash what can I do now please help me how to I activate again please guide me

Unable to send pictures on Whatsapp, load data on Instagram and Facebook or Hotspot phone

Hi, this is an ongoing issue that neither I, nor a few Vodafone colleagues have been able to resolve so really hoping someone can help When I'm using my data 4g and 5g, I'm having the following problems:Unable to send pictures via WhatsApp Unable to ...

Ultra Hub Rebooting

Hi,I've recently received my Ultra Hub router and have been having consistent connection drops every couple of hours.I think I've narrowed down the issue but I'm hoping someone can sanity check what I'm seeing:Every couple of hours the internet drops...

Coverage map shows 5G signal but doesn't work and its misleading

2 months ago I've noticed there's 5G coverage available over a location I visit frequently on the coverage map. But every time I visit the location there's no 5G. Talked with Vodafone twitter team, they say that masts being under maintenance etc typi...