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Urgent Help! Website blocked by vodafone

Hi team, @Steph My website https://moosstudio.com I wanted to bring to your attention that our website, https://moosstudio.com, is currently being blocked by Vodafone, incorrectly categorized as an 18+ website. It functions properly on Wi-Fi and oth...

Number not working after porting

Hello @Vodafone teamMy number has been ported yesterday from Lebara, but it is still not working. I contacted the technical service, online chat so many times, followed their instructions but nothing works. I do not have access to data, cannot make o...

Constant wifi drops ....query smart meter

Hi,I wanted to know if anyone else had had a similar experience to us.We used to have a reliable DSL connection in a medium sized terraced house, the wifi covered the whole house, numerous devices all relatively stable.The all of a sudden our wifi wo...

Resolved! eSIM Swap FAILURE

I have Galaxy Note 20 Ultra, it had my VF eSIM activated.I purchased a new phone - A Galaxy Fold3, and wanted to transfer my eSIM from old phone to new phone. Using the My Vodafone app on the Note 20, I went through all the steps to carry out a SIM ...

Fibre Home Broadband new contract keeps getting cancelled.

What's going on Vodaphone? You are advertised as a City Fibre agent in our area. As an existing mobile phone customer with several sims & data sims on our contract, we are trying to add the full fibre broadband.The first time I applied, I heard nothi...

How to Set up a third party router with vodafone

IF YOU ARE USING A THIRD-PARTY ROUTER THAT WORKS 100% WITHOUT BUGS.PLEASE PM ME THE MAKE AND MODEL SO I CAN UPDATE THE LIST The first thing you need to do is ask Vodafone for your username and password. live chat with Vodafone is best because you can...

Running google nest from Vodafone full fibre

I've just had Vodafone full fibre installed to the house and I'm waiting for activation of the line. During lockdown our vodafone router performed very poorly that I replaced it with an old style openreach modem and google nest.I'm hoping that all I ...

Resolved! 2 weeks no activation

I was due to be switched from O2 to Vodafone on 2nd April via PAC code, I chose the ESIM option for my new phone. After 24hrs I got nothing so I messaged Vodafone and they told me to wait another 24hrs, so I did, still noting.They then opened a dispu...

Roaming Destinations

Hi! I'm thinking of taking out a SIM-only deal with Vodafone but I'm confused by the roaming offers.One of the plans would give me ('Xtra') "inclusive roaming in 83 worldwide destinations" - which is the sort of deal I'm looking for. Where I'm strugg...

Coverage map shows 5G signal but doesn't work and its misleading

2 months ago I've noticed there's 5G coverage available over a location I visit frequently on the coverage map. But every time I visit the location there's no 5G. Talked with Vodafone twitter team, they say that masts being under maintenance etc typi...