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VOIP/Digital landline migration

Hello I'm shortly due to have my Vodafone landline migrated to a SOGEA Fibre 1 connection which means that my current landline supplied via overhead Dropwire will migrate to be ported onto VoIP. I've received the RJ11 to BT female adapter and it shou...

Constant wifi drops ....query smart meter

Hi,I wanted to know if anyone else had had a similar experience to us.We used to have a reliable DSL connection in a medium sized terraced house, the wifi covered the whole house, numerous devices all relatively stable.The all of a sudden our wifi wo...

Internet light flashing red despite being plugged in

Ive just been going about my night, when my internet randomly shuts off. I thought nothing of it so I just waited about half an hour while i went about doing chores, came to use the wifi, still not working. no matter what i do.Ive tried all of the so...

This is a bit of an odd one I have automatic gates controlled by a Sim card

This is a bit of an odd one I have automatic gates controlled by a Sim card i have no access to the card and cannot retrieve any messages or calls. they call it a GSM remote control. My problem is i cannot create an account with Vodafone as i cannot...

Vodafone lost my mobile no. after porting PAC code

Hi Over a week ago I changed network provider from EE to Vodafone. On Monday 8/4/24 My PAC code had ported and my phone worked perfectly on my old number. Cutting a long story short on the Wednesday my phone started getting random texts and phone ...

Internet dropping & static on landline - best person/dept to contact

Hi. We live in a rural location and the lines tend to be poor (running through trees etc) but no one seems to be bothered. As of last night out internet is dropping out constantly, and very slow when it reconnects. The landline also has a lot of stat...

SecureNet

I’ve been paying for Securenet for years on 2 phones with not a single bit of evidence to show it is doing anything. The app doesn’t load either. I called Customer Service to ask about how I get the app working and she said you can’t - there is no t...

Failed number port

I am absolutely livid about the complete mess surrounding the porting of my LYCAMOBILE number to Vodafone. Despite assurances that the process would be completed last week Tuesday , April 09 , 2024, my phone is still useless today, on week later. I'v...

IV30 - Elgin

Just moved into a new property on an estate that was built in 2011. The coverage map on the NSC shows that I should get good indoor and outdoor 4G coverage. This is unfortunately not the case. My phone is constantly switching between 3G and 4G.The sp...

Split port can’t receive calls or txts from EE (week 3)

Good morning, I have tried every other avenue to get this resolved but I have had no joy. long story short moved from an EE third party (plan.com) to Vodafone but I still had to use the partner to prevent massive termination costs.Port all went throu...