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Missing trade in phone!

Hi, I wonder if anyone has had a similar experience amd where to go from here.I did a trade in deal for my Galaxy Z Fold 4 to the new Ultra 24. The deal was too good and decided this was my best option to receive money off.Vodafone sent me a prepaid ...

Mobile data top up

I would like to top up my mobile no what is the process to manage this ?

Plan cancelation

Hi. I got a new plan for my product from Vodafone and wanted to cancel the previous one. I contacted vodafone online chat and got transferred 6times to a wrong team. It was soo frustrating. But one of the colleagues finally done what i asked for. I r...

Website https://www.ccommunity.ca/ is incorrectly marked as an adult website on vodafone network

Hello,Community website https://www.ccommunity.ca/ is being marked incorrectly as an adult 18+ website. This is a community support website and does not have any adult content. Can we please have this sent in to be corrected so it's not marked as 18+...

Website https://www.ccommunity.ca/ is incorrectly being marked as adult 18+ on devices with vodafone

Hello,Currently the website https://www.ccommunity.ca/ is being incorrectly marked as an adult website on all devices in the vodafone network. This is a community support website and has no adult 18+ content.Can we please have this sent in so it is n...

Gigafast router 'system self' rebooting

My Vodafone Gigafast broadband router is self starting at random points during the day.This takes the network and telephone line down for a time while it resets.The service has been solid and reliable for months, and only had this problem for the la...

Setting up a Roon Media Server and help with port forwarding

Hello, I am trying to set up a Roon media server and I am having issue with the port forwarding.Roon community suggest that Vodafone use carrier grade NAT, can someone confirm if this is the case please? I am using a business Vodafone account but I a...

Front Led lights on router and booster

Hello all. Activated today and all up and running. So far so good. Any way to turn off the white light on the front of the router?

Constant wifi drops ....query smart meter

Hi,I wanted to know if anyone else had had a similar experience to us.We used to have a reliable DSL connection in a medium sized terraced house, the wifi covered the whole house, numerous devices all relatively stable.The all of a sudden our wifi wo...

WiFi Callng Turned Off

Hi, I've had a text message (not a push) from Vodafone. It's from the official channel which I usually get messages on, so I know the actual message is probably not a scam. It's says: "Thank you for asking to turn off WiFi calling. All you need to do...