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Vodafone appalling customer care, can’t wait to leave!

So I’ve been a customer with Vodafone for many years. I have my landline with Vodafone, My home fibre broadband, My Apple Watch contract, And four Sim contracts for my whole family. I pay well over £100 a month. Also I have purchased a few thousand p...

CSC

I have this phone I bought from eBay.Galaxy So.The Network Status says : UNLOCKED but CSC is still on VD2 & VOD. Id like some assistance bcoz I only knew this after replacing the screen, which was the reason the initial owner sold it.I have the eBay ...

JothamKE by 3: Seeker
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  • 4 replies
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New Android app what a pile of poop

Okay had no choice in the matter but I now have the all new android app, I'm sorry it isn't fit for purpose at all I think a bunch of monkeys could do a better jobThe problems start at the app not recognising my wifi is active, it is green to.the rou...

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Receiving Digital Voice on a mobile phone?

I have just installed the Vodafone Business Pro II Fibre 2, and my old landline number has been converted to digital audio. I have a phone connected to the router, and everything is working well. I know that there is an option to divert calls to a mo...

AlexGoUK by 2: Seeker
  • 117 Views
  • 6 replies
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Resolved! My client website is blocked by vodafone?

Hi,My client website: https:apkmyboy.com/Is being blocked by vodafone, stating that it's an 18+ website(it's not 18+ at all!)It works on O2 networks and wifi, but vodafone is giving an issue.I have https enabled and SSL certificates (can be checked o...

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Texting

My texts to 2345 and 9774 ie Vodafone numbers did not send but i can send texts to friends 

Perth by 2: Seeker
  • 62 Views
  • 1 replies
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SecureNet

I’ve been paying for Securenet for years on 2 phones with not a single bit of evidence to show it is doing anything. The app doesn’t load either. I called Customer Service  to ask about how I get the app working and she said you can’t - there is no t...

SQBop by 2: Seeker
  • 123 Views
  • 5 replies
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Latest from our Blog

Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.

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Mobile Voice Calls

We are aware that some customers are experiencing issues making mobile voice calls. Our team continues to work on fixing the problem, which stems from a technical fault in our network. We're sorry for...

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Samsung Galaxy S24 Ultra

Taylor Deeley, Trainer from Samsung UK, introduces the Samsung Galaxy S24 Ultra. This AI phone takes bright and sharp images, even at night. Plus, benefit from the convenience of Galaxy AI. https://ww...

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Intermittent Network Issues Resolved

Good afternoon, We can confirm that the network issue experienced by some customers this morning has been fixed and normal service has resumed. We’re sorry for the inconvenience.

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