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Vodafone Essentials

Hi, so had the essentials package which expires 7th February.  Been trying to re-register here: https://www.vodafone.co.uk/broadband/essentials-broadband for 3 days now.  Filled out for and every time I submit the form, website crashes without submit...

Not receiving temporary password emails from Vodafone

After updating my Vodafone app, it’s logged me out and I can’t get back into my account on the app or online with my password.I’ve gone through the “forgotten password” process several times but I am still not receiving an email with a temporary pass...

no_mms by 4: Newbie
  • 56 Views
  • 3 replies
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Resolved! Essentials Broadband Can't Re-register

Hi, so had the essential package which expires tomorrow.  Been trying to re-reister here: https://www.vodafone.co.uk/broadband/essentials-broadband for 3 days now.  Filled out for and every time I submit the form, website crashes without submitting t...

bar72 by 4: Newbie
  • 828 Views
  • 10 replies
  • 0 thanks

Help

Hi all, I am looking to pay off an old phone bill, I wasn't aware I had and especially as my Fiance and I are looking to get a mortgage. The account closed years ago but I believe I have the old phone number for the account (I found on an old CV of m...

Callan94 by 2: Seeker
  • 26 Views
  • 1 replies
  • 0 thanks

I need my old number back urgently

Hello, it’s not been that long i would say a few months but ever since getting my new number i have lost a lot of previous data from my old number. How can i retrieve my old number. It is registered on my phone as a “trusted number” hence i still hav...

Using Alexa to answer Vodafone mobile calls

My neighbour cannot physically answer a phone and operates her life through Alexa and voice control. Vodafone advertises that you can use Alexa to answer your Vodafone calls. EE offered this service up until today when they discontinued it however it...

Ron424 by 2: Seeker
  • 81 Views
  • 1 replies
  • 0 thanks

VodaFone Entertainment Pack won't renew

So People seem to be having issues after renewing Youtube premium services after either a free trial ends or their old contract ends. This is an issue with how Vodafone handles the payment methods to Youtube I have found that its locked in my google ...

Missed payment

I received a email about a missed payment but when I try to go online to make the payment it asks me to register but I don't have a Vodafone mobile number so I can't register it's the same when calling the number to make a payment. 

Latest from our Blog

Vodafone Xchange

Exchange your phone for a new one every year. Simply send your old phone back to us in good condition a year before your Phone Plan ends!Check out our handy video for more information, or pre-order y...

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Network Issues

A small number of customers experienced issues using mobile voice and data earlier this morning. Our team has been working hard to fix the issue and we’ve seen significant improvements. We expect the ...

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Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.

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