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Not receiving 5G on iPhone 15, with a 5G Max SIM

Hello, as per the title.I have stood within 5G coverage areas, in line of sight of a 5G mast and still not received the signal, despite friends who are receiving 5G signal (same phone and network). I have double checked and tripe checked that the set...

ekajpls by 2: Seeker
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  • 1 replies
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Vodafone Ultra Router

Why is Vodafone Ultra WiFi 6E Router only available on Pro 2 and why the hell do you need to pay extra for it and it should be on Pro 1 too and should be free as part your contract. It’s a con.

My new Vodaphone broadband package

Hi. I made a contract for broadband. My Virgin Media broadband ends 20th May. I did download the Contract Summary. But, I have no email confirmation and apparantly am not registerted with Vodaphone.  So, I cannot see my contract on a Vodaphone wepsit...

Vodafone together, no eSIMs delivered.

I've just signed up for two 25GB SIMs and 910meg home broadband. I was under the impression that I would receive my two eSIMs straight away, but I've had nothing. The order seems to have gone through, the broadband router is pending dispatch and I've...

Pipefish by 2: Seeker
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Whole Midlands area signal issues

 We have more then 10 lines on our account, and having massive issues with signal/coverage in the whole of the midlands area.Check coverage, had new physical sim cards, made sure settings are correct and the usual information that we are told to do.T...

kevindp by 2: Seeker
  • 45 Views
  • 1 replies
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Poor signal since 3g switch off

Any one else got poor service/signal since 3g switch off? Think vodafone 3g switch off is a step backwards. My s22 ultra is always warm from always searching for signal since 3g switch off! Before I could get a steady 8mbps now I'm either getting not...

Terrible Upgrade Offers

Anyone else receive TERRIBLE upgrade offers from Vodafone even when being a customer for long periods of time? What is the point of sticking to one company when their offers are WORSE than all their competitors?Your prices are higher than everyone el...

Resolved! Vodafone basic plans are still misleading

Basics plan does not come with 5G despite all the misleading information suggesting they do. Please can someone point me to the bit online that says they are 4G  only before I go to advertising standards. Is a Basics SIM only plan not a SIM only plan...

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TV175 by 4: Newbie
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  • 6 replies
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Latest from our Blog

Mobile Voice Calls

We had a technical issue affecting mobile voice calls earlier today, our recovery plan is fully in place and usual service has been restored. We will be monitoring the situation closely.

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Mobile Voice Calls

We are aware that some customers are experiencing issues making mobile voice calls. Our team continues to work on fixing the problem, which stems from a technical fault in our network. We're sorry for...

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Samsung Galaxy S24 Ultra

Taylor Deeley, Trainer from Samsung UK, introduces the Samsung Galaxy S24 Ultra. This AI phone takes bright and sharp images, even at night. Plus, benefit from the convenience of Galaxy AI. https://ww...

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Intermittent Network Issues Resolved

Good afternoon, We can confirm that the network issue experienced by some customers this morning has been fixed and normal service has resumed. We’re sorry for the inconvenience.

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