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VOIP

I've recently migrated to digital voice, even though I still rely on a copper wire connection. I presume the idea is that once I have FTTP, the phone will already be digital anyway and they don't want to hold back the VOIP transition while the FTTP r...

Sim crash

My Sim card was crash what can I do now please help me how to I activate again please guide me

Landline phone with own router on FTTP

Just got FTTP and everything is working fine off the VF router. Phone lines are plugged into the VF router, VF router's WiFi is switched off. 3rd party Mesh has been switched to Bridge mode and plugged into the VF's ethernet port.However I am shocked...

Coverage map shows 5G signal but doesn't work and its misleading

2 months ago I've noticed there's 5G coverage available over a location I visit frequently on the coverage map. But every time I visit the location there's no 5G. Talked with Vodafone twitter team, they say that masts being under maintenance etc typi...

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Ultra Hub High Pitched Noise

Hi,We have Vodafone Pro II Full Fibre 500 and we’re using the supplied Ultra Hub.I’ve noticed that the Ultra Hub is constantly making a high-pitched noise, which is very annoying as the router is located within a bedroom. The noise is so high-pitched...

is Digital voice number listed on public directory?

For those who have a Digital Voice landline number, do you happen to know if the numbers are listed in the public directory or if they are private?

5G Not Provisioned

Hi - I have an IPhone 15 Pro Max - I don’t live in a 5g area - currently sat in a 5g area, with no access to 5g. would appreciate any ideas - or somebody checking it has been provisioned.Having received my price increases, talking about investment i...

VOIP settings

I recently moved to the Xtra package, on receipt of my new Vodafone router I found the UI clunky and the speed dismal, I have been with Vodafone for many years and always used a TP Link router, I had forgotten just how bad the OE router is. I hunted ...

Constant wifi drops ....query smart meter

Hi,I wanted to know if anyone else had had a similar experience to us.We used to have a reliable DSL connection in a medium sized terraced house, the wifi covered the whole house, numerous devices all relatively stable.The all of a sudden our wifi wo...

SecureNet

I’ve been paying for Securenet for years on 2 phones with not a single bit of evidence to show it is doing anything. The app doesn’t load either. I called Customer Service to ask about how I get the app working and she said you can’t - there is no t...